Had Norton on computer got the Norton 360 upgrade. After installation it said computer was at risk, when I went to run a scan it would not run. Got online with Symantec and let their tech into our computer to check the problem. AFTER about 3 hours they asked if they could uninstall the program and then install it again. I said yes. When they did the program and the person REMOVED my ACT (a huge database program) from my computer completely. When I asked I was told all was working and all the problem had been corrected. Well, my ACT PROGRAM wa... read full review »

THIS MONITORING SERVICE WAS DENIED AT ONSET & NEVER AUTHORIZED. THERE IS ENOUGH RIPPING OFF OF THE AMERICAN PUBLIC ! QUIT ADVERTISING FREE REPORTS WHEN YOU AUTOMATICALLY GENERATE MONTHLY CHARGES & LAYING THE RESPONSIBILITY ON THE CONSUMER TO CALL A # & CANCEL !!! dON'T KNOW WHO ESTABLISHED THIS SCAM BUT I HOPE THEY SLEEP WELL AT NIGHT !!! read full review »

I have used Sprint for the past 3 years, and have not really had many issues with their service until this past May. On May 2007, my Sprint bill reflected charges of over $800 worth of downloads from a company called FlyCell, to which I never requested or submitted a request for their services. I spent countless hours on the phone with customer service rep from Sprint who first accused me of being dishonest due to my request of full refund concerning these downloads, and secondly refused to fully refund my account, after calling in day after... read full review »

SALE REP.CALL ME WITH CREDIT CARD OFFER, I DID SAY YES TO WHAT I WAS OFFERED OVER THE PHONE, BUT WHEN I GOT THE CARD AN THE CARDHOLDER MEMBERSHIP AGREEMENT. AFTER READING THE AGREEMENT ONLY TO REALIZE WHAT WAS SAID TO ME OVER THE PHONE WAS TOTALLY DIFFRENT.I THEN CALL THE NUMBER THAT WAS LISTED ON THE FORM, I WAITED ON HOLD FOR TEN MINUTES BEFORE COSTOMER SERVICE AGENT CAME ON THE PHONE, HE THEN ASK ME FOR SOME PERSONEL INFORMATION AN I TOLD HIM I DID NOT WANT THE CARD, HE TOLD ME TO THROW THE CARD AWAY AN HANG THE UP THE PHONE IN A VERY... read full review »

sent in a Panasonic Lumix digital camera to replace LCD with the belief that it will be done in two days as told by its website estimate. According to Fedex record, the camera got to PCVR on 8:30 am May 13. I called on May 22, I was told the camera was logged into its system on May 19. the customer service is terrible. Now I hope it will get repaired properly. read full review »

Poor service received when I contacted Sears about my air conditioning unit, which was purchased from Sears, was not cooling. I was advised that I would have to be at home on 9 May from 9:00 AM until 5:00 PM to await a technician. After my wife taking off from work and waiting until 3:00 PM the technician arrived. After checking the unit I was advised that the compressor fan motor was bad and had to be replaced. The technician had one on his truck and replaced it and billed me $348. Later that evening we found that the unit was still not... read full review »

If you see anything about getting a discount on your next order with ProFlowers, DO NOT FOLLOW THAT LINK. Long story short, you end up signing up for some trial rewards program, and ProFlowers passes your credit card info on to them for automatic billing. The process is very subtle and when you call, both ProFlowers and EasySavers submit the "you signed up, it was in the disclousre" defense. read full review »

Centerpoint is incapable of maintaining it's equipment. Frequently, as often as three times a month, a line fuse blows in my neighborhood with a boom and the power is out again. Sometimes it is followed with a louder boom and the transformer is gone again. With the temperatures in the 90's and high humidity, no air conditioning represents a health risk. You cannot contact a live person at this company unless there is a fire or a power line down - the only option is voice mail with limited choices. When a line fuse blows as frequently as it does, why can't they FIX IT and keep it operating??? read full review »

Casncel all of my suscriptions ASAP. Do not take any more from my checking account. read full review »

GreenTrees harassing phone calls to my work has caused me to be suspended not once but two times even after telling them that this will happen if they call my work so it seems to me that they have idiots who don't care about the customer or getting their money if I get the customer fired. I refuse to answer an abusive and threatening phone message. They are part of the cause for an even further delay to catch my account up. 3 days may not be much for them but to me that is a lot. I wish there were some one else that financed Mobil home... read full review »

I went to rfw in Greenville off frontage rd may 21st and I had found a pool that I liked and put 500.00 down on it. I called back and asked the store manager if I could have until the 11th of June because my husband just got back to work and he said well, it is gonna be the end of the month and we can't hold it, however we can see you another one for over 3, 000.00.i said uh no! I can't afford that. I am not rich and my kids have been wanting a pool for a time. He said well we can mail you a check back for your 500.00...I don't know what to do. Has anyone experienced this before from rec warehouse? read full review »

I just recently bought a dining set and then an office set. The salesman was incredible! He had a tape measure and helped me and my husband decide on the perfect pieces. Most importantly, he listened to our needs and was patient. We were in the store for almost 3 hours picking the perfect items. The delivery date was set for a Saturday so that we would be available. The movers were wonderful as well. They were very careful and respectful of our house when moving the furniture around. Quickly though, we realized that the credenza wa... read full review »

This is the worst example of customer service I've ever experienced. Was trying to move service for my parents from one address to another in the same small town. Vartec is the carrier. They’ve not yet moves the service. So far my parents have been without a phone for almost a month. At first Vartec said we gave them the wrong address, but they never bothered to call the contact number I gave them to let me know. Then they told me I gave them the wrong zip code. Even though the zip code for the whole city is the same. Now... read full review »

I received a letter from CCA in December 2007 stating that I would get a catalogue. I signed up for it because I thought it would be good knowing I can choose furniture, all types of items for the home. I kept on track with the day they were looking to post to the charge to the acct. and waiting for the catalogue. I continued for 3 months to advise them that I never received the catalogue, even though they charged my acct in Feb 2008, in March I finally received the catalogue and it had absolutely nothing that I wanted. I proceeded to cancel... read full review »

money was taken out of my checking account with out my permisson, read full review »

In addition to raising customer pricing over $10 dollars this month after having this service since 10/2007, the management exhibit no control over its employees. The employees pick and choose when or if they pick up your refuse, and how much of it they want to remove. We have gone out weekly to find trash left along the roadside which was not picked up, trash cans that were full of trash, broken trash bags they broke then left on the ground with the remains of the garbage that was in them. Numerous time employees have been caught searching... read full review »

Below is the email i sent the corporate office after attempting to speak to someone several times. And after loosing my patients, and guess what, i thought i would receive a phone call after this email, but no, i ended up calling them, at least someone responded the phone on that attempt. They said i should receive the order by Thursday 5/22/2008. I do have to mention that the actual photographer, did a great job, and the pictures were all perfect and exceeded my expectations. But the corporate office is the one that is not so perfect a... read full review »

I recently stayed at the Four Seasons Hotel in Westlake Village, CA. It was my fist time at one of their properties and will without question be my last! I had my 3/4 ton truck and an enclosed trailer. When I got there, I could not see anywhere to park the rig, so I parked across the street. I walked up and asked the Valet where I could park and he had no clue. We asked two more valets and none had any idea. I asked both doormen who were as clueless as the valets. I then asked the guy that helped with my luggage and he had no clue. So I went... read full review »

The furniture that I got from Rotman's ***! I had only used it twice and looks 10 yrs old. One of their guys came to check the leather sofa and told me that unfortunately they do not use great materials in the inside and is nothing they can do .and said to go to another store to purchase the cushions. instead of Rotman’s be able to exchange it...I’m so disappointed will be the first and last time I purchase my furniture there. 2400 dollars for the set? Never again buying from them and for 4 months they haven't even mail a statement. read full review »

Well, I thought I was a good researcher in going on vacation for our anniversary and not fall for the spur of the minute deals. I should have checked the web about this co. before dropping my cash. Well I haven’t completely booked my whole package, but I did let go of the $800 package fee. Well I got the welcome letter etc. and that’s when they asked for the additional $99 PER PERSON "tax" fee to I.R.R. I have been procrastinating in finishing the booking process because of that, but because of the rising plane costs, my... read full review »

I hope you are reading this message before you signed the purchase contract. If you are one of the victims, I just want to say I understand you pain. If you are a stubborn victim, I can only say: someone had to tell you so. Admit it, if you are considered buying a house from Ryan homes - you are looking for a bargain. But do you know a house is also an investment. When you invest, you look for quality stuff. This is financially. It is also a place you live everyday. Do you want to see an eyesore everyday? My sister told me... read full review »

It's been close to 2 weeks since I first opened my account and it's still not working. 3 times I was promised a phone call from a supervisor. I am still waiting. Their customer services representatives are useless. I was denied talking to supervisor. Emails to customer service have gone un-responded. It's been 7 days since I was promised a solution in 48 to 72 hours. Etrade offers horrible customer service. I do not recommend this company. They are horrible. Now I expect problems cancelling the process of opening this account... read full review »

Do not go to MensUSA and fall for their advertisement of "quality, name-brand, wide selection for the lowest price." They do not carry what they advertise, and basically give you the closest match to what you order in their store. Upon their mistake, they will brush you off like it's your mistake and refuse to refund you. We have not been refunded for our suit or the shipping and handling fees that were incurred due to them screwing up our order twice... Please, save yourself money and time and frustration and don't shop there! There are plenty other places to go to. They are sooooo rude and dishonest! read full review »

My experience with SAFECO insurance company has been that it unethically denies claims in order to meet their bottom line. I can honestly say that I have never had such a horrific experience dealing with an insurance company until I dealt with SAFECO. I was hit by a driver insured through SAFECO, and from the very moment that I contacted them they attempted to manipulate the situation. First, they only wanted me to go to have my car checked out by one of their auto body repair shops, and when we informed them that this was illegal, the... read full review »

Zpdi is a scam and they are trying to scam me for 341.00 in collect calls they say I had to have accepted. I did not take these calls and will not pay. I called zpdi/america roaming network to resolve this matter and was treated rudely, called a liar and told to pay the charges. I have tried to call back and my calls either go unanswered or I am hung up on as soon as they realize who they are speaking with. I refuse to take this, I have had enough of scumbags trying to steal hardworking people’s money! We have to stop them. read full review »

I had an accident on 17 April 2008. A R.A.M. courier driver sped through a red robot and collided with my vehicle and sent me spinning. My vehicle was written off a week later and I am STILL waiting for MFC to de-register the vehicle so that the insurance can settle the car and I can buy a new one!!! The insurance company want the de-registration papers first and MFC wont de-register the vehicle until the Insurance have settled it. In the meantime, I dont have transport and am still liable for the payments for a vehicle that was been written off!!! read full review »

I never took your money Mike Endom. Only your heart. I told you before you fell in love with me that I was leaving California for UAE. Im sorry your hurt. But, it doesnt give you the right to attack me publicly...I get enough of your mean emails to make me cry. Thanks, Texashabibi read full review »

i was reading a caption on my yahoo i found that playstation 3 has toxic materials in the game compotents. i want information where my kids can get tested and if there a hotline to report this thank u read full review »

I've recently ceased my membership at the Garland, Texas location of Lifetime Fitness, due to several different reasons. This huge facility has thousands of paying members; however, they have a total of two racquetball courts. When I joined this facility in 2004, my first question to the sales rep was: "Do you have racquetball facilities?" When he assured me that they did, I let him know that I was prepared to do business with him. In the initial months of our membership, my wife and I spent slightly more than $4000.00 for... read full review »

I joined the gym to loose at least ten pounds, also signed my 15 year old daughter which she is 220 pounds and recommended by her doctor needs to loose weight. I work in the morning and go to school at night only having 2 hours to work out before going to school, when me and my child go to the gym there is a 45 to an hour wait for a machine and the excercise floor is beyon walkable can't do anything there eighther. im very unhappy.they knew who i was when i registered and as soon as i signed the contract now it seems to bother them about... read full review »

My Werner steel attic steps model #2210 snapped at both lower hinges causing me to fall to the garage floor. I received a broken wrist that required two surgeries. Many complaints about Werner can be located on Counsel.net. If you had the same ladder break please contact me. read full review »

When I sent the product back I should have been issued a refund in 6 weeks. Called them, they said they needed a tracking number from UPS (or whoever) to be able to link me to my return, even though I had my name, address, and they RMA (return confirmation number) on the outside of the package like they asked me to when I called for instructions for returns. Originally, I couldn't find the tracking number. And they said, "Well we don't have any way of knowing if we received your package." Well, I found the tracking number... read full review »

unauthorized charges of 19.95 on May 21st. my credit union will take care of it. read full review »

two charges of $39.95 (one in April, one in May) plus a debit of $4.95. My bank said they'd take care of it since I contacted them WITHIN 90 days of the incidence. Different banks, credit cards, or whatever may vary their policy. read full review »

smart key to my 2007 nissan altima 2.5s is so sensative that when put in pockets it will open the trunk or doors if touch anyhow from a distance after locking it. this should be considered as a default covered under the warranty of 3-years or 36000 miles bumper to bumper. i have brought this up several times to the nissan people here in sierra vista and tucson. also to your people that call me every other month asking if i have any complaints of my nissan but nothing is ever done or am called back on this matter. what will happen if someday... read full review »

keep getting error 500 to getting a rebate. Can't get rebate online. Called and was told to wait 8 hours and still can't get rebate offer to go through read full review »

Received promotion in the Readers Digest to win a new iPOD touch. Tried to gain access to website and infcormed that there was no such website. It appears that this is not the first time that this sort of thing has happened as I have just read that similar issues have happened to other readers. Why advertise this promotions if you are just trying to "dupe" the public. Do you think that we are stupid? Extremely disappointed in R.D. I have been a customer for years. read full review »

The "Unlimited" claim by Verizon is not completely true. Because I travel every week I got an Air Card from Verizon. It works great everywhere but my home so I took it back and was told there was nothing I could do. After suffering with it for 3 months and getting locked into the contract someone told me I could get an antenna for it (of Course another 40 bucks)so I did and that still didn't work. When I called Verizon they said that the reason my internet was so slow was because I had reached my limit of megabits so my connection... read full review »

I was contacted with a $300.00 gift certificate that I had "won" at an aesthetics conference. I scheduled my "free" appt and then paid $169.70 for the remaining upper lip hair removal package. I scheduled my follow up appointment for 7 weeks out for 10am (the first Sat appts are @ 10am). I was contacted the day prior to my appt as a reminder, problem was that it was not the date I had set. At that time I asked for a refund, as I was concerned that I was just going to be "worked in" when I arrived for my scheduled... read full review »