LOCATION: United States
Thompson's Cigar
I had a small problem before I reached customer service. I had placed an order to go to two students that had departed to Iraq. The package was lost and never delivered. With the assistance of a supervisor who went "over and beyond" to make sure that the package was delivered to one my students father to have the cigars forwarded to them. The supervisor was very professional and very courteous! Since then I am very happy to say that I have continued to do business with Thompson's and I know that my students communicate with this supervisor to continue ordering cigars from Thompson's. read full review »
grant research
i oder a free cd which stated I only had to pay 1.99 for it. and if i didn't call and cancel it I would be charged 49.95 out of my account. I wait for the cd to come in the mail and it never did. I CALLED CUSTOMER SERVICE NUMBER and got switch to another line and than the phone click off. I tried this seversl times and failed. When I went to check my E mail a message wae onit stating my membership had been cancel!!! read full review »
Quality Inn, Amarillo, Texas
1 night stay on 8/19/08. Woke up to find no hot water available. Called to let office know. Not even a phony, half-hearted apology was offered. All the clerk said was "alright...I'll send someone over". After re-checking for hot water through breakfast and packing up, we had to leave with no showers. Given their unfriendly, unapologetic attitude when I called, I decided to make a complaint before we left. I took their 100% satisfaction guarantee card, which says you will not be charged for the room if you are not 100% satisfied... read full review »
TLG Travel Advantage
Charged 109.99 for membership to my credit card without authorization. Called, cancelled membership, and demanded a refund. They said they'd give the refund, but ended up only refunding $64.36. Called back and talked to a manager AGAIN who then "authorized the release of the remaining amount". If you have to go
through this, MAKE SURE that you get your FULL refund and not just a partial.
Good Luck!! read full review »
Eagle Van Lines Moving & Storage
I contacted Eagle Van Lines by their website and scheduled a move with their company. The movers came on my requested move date of Aug 9th. They packed up all my stuff from my small apartment, and a few things at my mothers house. The driver; Colby asked me what day I wanted my belongings delivered to Oklahoma; I picked Aug 21st. He then told me he was going to get the truck weighed. I estimated no more than 3200 lbs of household goods and was given a quote of $1900. I had already paid $1100 and only owed $799 in cash when my belongings were... read full review »
Dr. Minas Constantinides
Dr. Minas Constantinides is an unethical and sloppy plastic surgeon. He is a slick talking salesman whose primary goal is to upsell you another procedure in addition to the issue you came in for. He will swear to do one thing and then completely deviate from the plan. He says he is one of the top rhino surgeons in North America but i don't think he's even the top surgeon in his own office.
He completely botched two surgeries on me and had the nerve to actually yell at me because I asked him a question. He has yelled at other... read full review »
Continential Finance Credit Cards
I am so pissed of with this company right now I do not know what to do. I have had my card for over 6 months and have not had any complaints until now. Last month I had an emergency where I had to miss my payment I knew I was going to be behind and I was fine with that. I was expecting to pay a late fee and it would be back to business as usual. Well when I recieved my statement I looked at it and was like ok fine payment due 104.00 I thought that was the missed payment, plus the payment for August ok fine still. An agent called and I spoke... read full review »
Floral Originals by Gregory Scotte
total charge was more than total of individual items (flowers+service charge+tax)..
flowers not delivered on time..
the only phone number for this business is an answering service which does not have the ability to handle the customer service issue..
called twice to rectify, but have not received return calls read full review »
Anit-virus 2008
Want you off my pc, your add I have security on my pc, and want you to stop with the pop-ups, for your add. Now!!! read full review »
Charter Cable Company Roswell GA
My Neighbors and I have had a cable left unburied for overa year acroos our driveways, the company will not responed or do anything about it this cable carries power the city of Roswell will not get involved even through it lays on there road. read full review »
M&M Properties
Made a complaint about my refrigerator, because it was not operating properly it was cutting off fo rlong periods of time and my food would get room temp. Landlord delivered what I thought was going to be a new refigerator, but was garbage. The refrigerator that was delivered was nasty and dirty, it had bugs in it and smelled of mold. They said I should clean it and i would have to make another repair report for anyone to do anything about it. read full review »
www.billingware.net
I keep getting interrupted by the above company on my computer while I am using it. I cannot get rid of this advertisement. I am very ill Stage III Breast Cancer and this is annoying me to no end when I am researching my disease.
Thankyou read full review »
HUGHESNET SATELITE
Hughesnet Internet Satelite service could possibly be the biggest rip off out there. You have seen the commercials. FASTER than dial up, download music and its all crap. They have what they call( FAP )FAIR ACCESS POLICY claiming that you are limited in a 24 hour period of what you can do on the internet. Don't think for a second you can download movies because it is not gonna happen. Legal or illegal music, you might get 20 songs before your interent becomes slower, yes slower than dial up. Do you like YouTube, well you might enjoy it at... read full review »
Donating Over The Phone
I will keep this short and to the point. I believe everyone who can should donate to the many causes out there that need help, yes please chose one or as many as you want but never and I mean never donate to ANYONE you calls you. Let them identify themselves, demand to be removed from ALL their call list and tell them you are going to contact the Attorney General. ANYONE who calls you is spending your doantion more on overhead than on whatever it is they are saying to you. Wether it is the Troopers, Firefighters, Police, Veterans, Retired... read full review »
AcadiaBerry
I opened an add about AcadiaBerry Cleansing Pill advertised by Prevention. It offered a 14-day FREE Trial for $3.95 S&H. I ordered it, was given approval, told I would receive confirmation email (didn't happen), and charged $44.85!!! Now, I can't find any information about this business. I want my money back!!! read full review »
Phoenix Travel, Star Vacations
8-27-08 - Rock Island, Illinois - Received a call today from 936-856-8639 (Caller ID had no name, just Texas), a female was asking for my boss and could not pronounce his name, nor speak English very well. She then wanted to speak to the individual "handling our Mastercard or Visa Merchant accounts" When I questioned who she was & what company she was from, there was silence followed by hearing her talk to a man (also with a thick accent) asking him what to say. I simply hung up. Bad vibes from this one...sounds like attempts at... read full review »
Cottages At Tulane
ive lived here for 1yr and 6 months, and it has been a horrible experience with the management groups, not only do they change the lease almost every month but they lied to me about every service included in my rent. when i signed my lease they garunteed that the gym would be available 24hrs a day 7 days a week, and for over 1 year the gym was not available after 10pm, and not to mention e very peice of equipment inside the gym was destroyed and all of the equipment inopperable. The regulations at the pool are also outrageous, they notoriously... read full review »
J^W CNC Custom Router
I would like to know why I keep getting notification that my membership is not valid or cannot be verified whenever I try to log in to the contests the company puts on the web. I am a charter member number 1446979 . Whats going on with this If my number is not entered i wiould like to have you stop the contest and see why not . When my number is entered properly then carry on with the contest. I deserve a chance as well as everyone esle or is this a cut and dry contest with friends winning . If this is not phony give me a chance . Larry Johnson read full review »
Gary's Food Mart
Here is my complaint. All the gas stations in Jonesboro, Marion, Osceola, Luxora, Kennett, and various other place have all dropped down to $3.35- $3. 42. Why has gary's Food mart and the other blytheville gas stations not had to do this? I'll tell you why!! They are gas price gouging... I heard that gary and other gas station owners agreed amongst themselves not to go lower than the other stations to create a competition. So without dropping their prices the people in town are paying way to high. DO NOT GET GAS IN BLYTHEVILLE ARKANSAS!!! DRIVE TO ANOTHER TOWN!!! THEY WILL RIP YOU OFF!!! CAN SOMEONE DO ANYTHING ABOUT THIS??? read full review »
Whirpool Service Contract
Back in March I submitted a duplicate payment for my appliances $142.63. I contacted the above number and they stated it would be refunded in 4 to 6 weeks. She acknowledged seeing two payments thru different reference numbers being billed and paid to their Company. I called again in May and now told it had to be submitted in writing the request for doing a duplicate payment on my appliances. I asked for a supervisor who told me this was the procedure and I explained why didn't the lady in March 2008 tell me this and I would have done it... read full review »
Everyday Legal Forms
Charges from Everyday Legal Forms started appearing on my credit card without my having had any contact with this firm. I'm grateful that Citybank's early warning system caught this fraud early on. However, it's a nuisance to have to close one account and open a new one. read full review »
EliteSave.com
Charges from Elitesave.com started appearing on my credit card without my having had any contact with this firm. I'm grateful that Citybank's early warning system caught this fraud early on. However, it's a nuisance to have to close one account and open a new one. read full review »
VPI Pet Insurance
I submitted a claim for $636.50 to VPI Pet Insurance along with their required forms for work performed on my dog for a liver problem. Forty Five days letter I received a form denial letter stating that they received my claim form but not the required supporting documents. They could not have received one without the other. I now see in Reader's Digest (O8) that this is one of many tactics employed by this company to deny or stall legitimate claims. DO YOUR SELF A FAVOR AND READ THE ARTICLE AND AVOID DOING ANY BUSINESS WITH THIS COMPANY... read full review »
Citysearch.com
Below you will find a copy of two emails that I sent to CitySearch. The first on July 21, 2008 and the second August 27, 2008. The two together explain just how horrific their services are and what an incredible scam their advertising is. [Some names and phone numbers were withheld in this complaint copy]
Email sent July 21, 2008.
Hi Michael,
I currently have google analytics attached to my website. I have been paying attention over the past few months, since becoming a City Search customer, that I am not getting any "bang... read full review »
USAA Insurance
The whole experience using USAA MoversAvantage and related services has been horrible. We are in the final stages of signing off on a real estate deal using exclusive USAA services and when we are about to finalize the USAA loan and USAA insurance needed to close the deal USAA decides it does not want to insure any more houses in the county the county we put a down payment on a house. (shown to us by the USAA Real Estate agent). This is coming from the company that solicited us to use their Real Estate Relocation Service, use their USAA... read full review »
NetOptTechnologies.com
Netopttechnologies called me a few months ago and promised me I would be number 1 on google and yahoo. 2 months later nothing has been done, I can't find myself anywhere. I paid $99 to set up and 159 at day 30. I tried to call there office and all I get is the run around. Netopttechnologies is a scam. I am going to call the credit card company and reverse my charges. read full review »
Amazing Productions Inc.
Purchased 3-dozen Amazing Butterflies for daughter's wedding ~ butterflies were received a day before the wedding and I/Mrs. Cummings/customer rec'd instructions f/ Lordus at Amazing Butterflies and a copy of the instructions were included with the shipment of butterflies.
The butterflies arrived at point of destination ~ Geneva On The Lake (GOTL) on Friday, 8/22/08 and was hand-delivered to Mrs. Cummings at GOTL, which is the location where the butterfly release was to occur. The butterflies were unpackaged from the boxes by... read full review »
Bob Evans
A guest at the hotel where I work comes to town child in college here.I gave good customer service to our guest so I was given a Bob Evans gift card they are located next to my place of employment. Giftcard value $10.00 so that I could have lunch on them. When I tried to use it the value was 1.81 cents. I was so embarrassed as I sent a manager of another department to pick up my lunch and she had to pay the balance. On the gift card it said the value was $10.00 read full review »
Provell
I would like to explain to people how your mysterious charges may have came about. I too, like you didn't recognize the company or their services, and I to had 2 charges on my account in the amount of $24.95 in the same day.I called the # on my statement and looked it up net style and found more phone #s I found Mr. Murphy and he was awesome!! Through his patients and understanding how I figured out who actually did it. read full review »
Ancira Pontiac Buick GMC
Was on vacation.
Fri. Oct 12, 08, Auto making noise, Went for service.
Mon, Oct 15, bill was to be $1100.00, seemed reasonable.
Tues, Oct 16, bill ended up to be $1996.91.
Was overcharged $900.00
Took too long to diagnose and fix. read full review »
DOLGENCORP/DOLLAR GENERAL
HELLO, MY NAME IS RASHEKIA CROSS AND I AM A FORMER EMPLOYEE OF THE DOLLAR GENERAL STORE #1350 IN FLA. I WAS WRONGFULLY TERMINATED FOR A CUSTOMER CHECK NOT HAVING THE SUFFICIENT FUNDS. MY MISTAKE WAS THAT INSTEAD OF TENDERING THE CHECK IN AS A CHECK I PUT IT IN AS CASH. THE AMOUNT WAS $332.10, I IMMEDIATELY ALERTED MY M.O.D. TONI ROBINSON AND SHE ABSOLUTELY DID NOTHING ABOUT THE SITUATION. IT IS FUNNY THAT I NOW KNOW TONI AS THE ASSISTANT MANAGER SHOULD HAVE MADE DONE A TRANSACTION VOID AND HAD ME TO RE-RING THE MERCHANDISE OVER AGAIN WHILE THE... read full review »
WageWorks
WageWorks for two years in a row has received a faxed claim from me on 3/31 but claimed it was illegible. 3/31 is the last date you can submit a claim from the previous year. So, they wait a month and then send a letter saying that the claim was illegible, and to re-send it. So, I immediately re-send, but then, of course, they say that the claim is too late. Thus, I lose out on MY money, I guess perhaps because they are too lazy to process claims, which they are in business to do. read full review »
Northtown Dodge
I bought a 2005 Jeep Rubicon from Northtown Dodge dealer back in July 3, 2008.
After I signed all the paperworks, they came back and said "we can't release the vehicle because we don't have the title in hand". I was like "Why don't you have the title ready before posting it for sale". So I agreed to wait because they said Chrysler will send them the title in July 22, 2008.
July 22 arrived and no title. I have to call them 4 times to know the answer. They didn't even bother to call me. The dealer... read full review »
Pine Belt Chevrolet
I was 19 at the time and my vehicle that I had the transmission blew So I decided to go buy a brand new vehicle from Pine Belt Chevrolet. I was interested in the Chevrolet Cobalt LS 4 door 2007 brand new with 16miles on it. The salesperson was Kevin (who now doesn't even work there they told me he got fired). Since I was a first time buyer I was qualified to purchase a brand new vehicle. My credit was a zero. I wanted to build my credit up so I thought this would be the perfect way to build it. Kevin ran my credit and everything and came... read full review »
ProKlean
This company is VERY RUDE in correspondence. Here is the email I got back from them tonight after my chemo treatment today!
:From: ordpro
Date: 8/11/2008 6:43:12 PM
To:Karen
Cc: generalcounsel AT genuineproklean.com
Subject: Your order was cancelled when you refused to respect our published order policy.
Ms Karen,
Your order was cancelled when you refused to respect our published order policy. We waited a couple of hours and still you refused to reply.
Maybe you should learn to... read full review »
Remax Realty Group
We made an offer on a single family home in Towamencin township on May 16th contingent on a successful home inspection with a deposit of $1000. We choose "option 1" on the agreement of sale. The inspection did not go well and we elected to continue our home search. The realtor says he cannot release the $1000 deposit to us without the seller's signature and the seller refuses to sign. The home inspection was done May 24th and the seller's agency (Remax) has continued to show the property despite a breach of contract. read full review »
Bel
Here's a quick summary of my long running issue with Discount Mugs. The bottom line is I ordered merchandise, it was grossly defective. I jumped through hoops to get them to redo it. They re-did the order, it came back grossly defective. They have since then outright refused to call me to work through a resolution. I have placed over ten calls regarding this matter and no manager will call me back.
Step One Place Initial Order
I received the order in late June -12 mugs with my company's logo on it. I opened the box and... read full review »
DiscountHousewares
This is just a follow up to all the other poor souls who've been scammed by this creepy lady. I just want to let you know all the info I have on her. She has been linked to:
Jamieslittleshop
Jamie4382(Etsy.com)
Discounthousewaresandmore
holidayitemsandmore
Her last address was: 818 1st St.
Terrell, Tx.75160
her bus. address was: 128 Redwood Lane
Terrell, Tx. 75160
jleigh4382 AT yahoo.com
Please make sure everyone files a report with the BBB in Dallas, Tx. as well as the Federal Trade... read full review »
Insider Betting Digest
I just received a rather offensive "betting guide" in the mail. I did not order this magazine, and I do NOT bet on sports/games. I have no idea how this company got my home address, and they were VERY UN-COOPERATIVE in removing my information. They even REFUSED to let me speak to a manager or to the editor. I will be filing a formal complaint with the FCC and the BBB, as well as any other organizations that I can find.
Anyone else having a problem with this company? read full review »
Gunn Nissan
Scott, the service manager at Gunn Nissan and his helper Jeff were extremely rude, disrespectful, and bordered on sexist toward me. Nissan was required to repair a scratch they put on the car but Scott decided I had an "attitude" and refused me service. Jeff claimed that they were not representing Nissan and that they were Gunn. I though that was a ridiculous statement since Nissan was on their frontage road sign. I had arrived on time for my appointment at the time they required me to be there. I had to leave work to make THEIR... read full review »
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