LOCATION: United States
Park Royal Holiday
Member#625211 Royal Holiday(Ixtapa, Mexico)
We purchased a membership back in June of this year. We were told that they would BUY our Florida timeshare for $15, 000.00. This was the only way we could afford the membership. We told them we could not afford both. Only to find out that now we are subject to our timeshare being SOLD and we had to pay a $599.00 fee for them to do it. Why weren't we told this up front. I tried to email our sales representative Mark Edwards. His email doesn't exist. Please help us.
Thank You,
Gerald & Veronica Johnson read full review »
Wed Detective Pro/Privacy Chest
This is a very sneaky and deceptive company. They advertise for a three day trial membership for $2.95, insisting that it's all you will pay, but in the fine print, you are locked into a 39.95 a month membership unless you call to cancel. Also in the fine print, you are signed up for a "free" trial of Privacy Chest, an identity theft prevention magazine. Well, I guess it would be free if you canceled right after you got it, but of course you don't know you have signed up until you get the notification that they charged your... read full review »
NTelevative
I used this company to do some work for me and later found out the girl doing all the work was 4 time convicted felon. Her last stay in prison was for identity theft. I gave this girl personal and confidential information about myself. I would not use this company it's not worth the chance that you may end up a victim. The owner of the company is her grandpa, he holds the license, he should be held accountable for knowingly putting his clients at risk. I will be filling a complaint with the az corporation commission. I will have to watch my credit report all the time. read full review »
OfficeMax
Officemax... Awful-frustrating-time consuming, this was the first time i bought a big ticket item, bought a monitor... broken monitor, had to exchange it 4 times to get one that worked, which required me to go to 3 different locations due to stocking issues, the people were rude and condescending to me when i asked to try the monitor before bringing it back home which caused me more trips back and forth to get what i had paid for. Secondly my max assurance plan was supposed to be registered online, which could not be completed due to the... read full review »
Primerica Mortgages
So I have been watching the news and found out that what is causing the current financial crisis is mortgage backed securities. I was wondering where I heard that saying before. Then it hit me. My mortgage company!!! You see I have a Primerica Mortgage (through CitiMortgage, was CitiTrust Bank).
I got a month behind on my mortgage because I was laid off, however I have paid faithfully ever since. However, there are 2 problems that are unique with a Primerica Mortgage I am told. One, I am only paying interest now (So it has essentially... read full review »
Audible
A year ago I received three audiobooks from Audible.com. When I received the e-mails informing me of my gifts, I clicked on the "www.audible.com/redeem" link in the e-mail. I was then taken to a log in screen. You have to have an account (complete with credit card number) in order to redeem gifts. After logging in, I was taken to a "are you sure you want to redeem this?" screen. I clicked redeem, and was CHARGED for the audiobook. My credit card was charged as if I went to their website, put a book in my cart, and bought it. I... read full review »
Alltel prepaid phones
I thought i'd help my sister and pay her Alltel prepaid phone bill for her by phone with debit card. I go through verizon wireless. I told them i am her sister paying her bill for her. Well the next month my sister calls me and tells me that Alltel took money from me and my husbands bank account and that she will pay me back. I said ok, and let it go. Well the next month no money was taken from us. 3 months later, im looking at our bank statement and here Alltel took money from our account for the past to months again. I called my sister... read full review »
wu-yi diet source.com
i bought the diet tea, they said only $2.95 to try later i was charged $179.85 for 3 boxes of black & green tea what a suprise, would never pay that price...called my bank, its still pending if i get my money i"ll be very happy, lost weight just over the worry, not happy with wu-yi diet tea...do not order this product at all unless you have money to throw down the toilet!!! guess theres a sucker born every day and i was one...not any more. read full review »
Circuit City/Chase charge card
Went on to pay bill today - said my password wasn't correct...I requested "Activition Code" and went back in to log on. Message said I needed to call for Internet Assistance. I get a CSR that immediately asks for my SSN. I hesitantly give it to him so he can access my account. He then says he needs to verify my information off of "public records" before he will reset my password so I can pay my bill. I told CSR that I could provide any acct information, I'd given my SSN, verified my address etc. We bantered back and... read full review »
Masheter Quick Lane
I took my car to *** Masheter Quick Lane on Hamilton Rd in Columbus, OH on a Friday night to have it detailed- which cost $150 (detailing included having the convertible stop cleaned of stains) and to have my front tires assessed for why they were balding after being bought brand new just 9months prior and initially aligned at this same Quick Lane, my appt was for 8am on Saturday morning. I called Saturday @ 2pm for an update, was told the camber was off and they would have to take the car to the body shop to see if the under car damaged that... read full review »
Aetna Src
Aetna SRC okays every thing and pays nothing! This should be their moto. I have 50K hospital bill from my surgery which was required, plus 20K in doctor bills I am still trying to pay off. The hospital verified my coverage and payment, but Aetna stated is was over my coverage, why pay 280 dollars a month for nothing. We need our Congress to help or better yet put them on this plan and see how they like it. I have been paying for health insurance for over 40 years with very little use. Now that I need the insurance I get very little coverage, I will have to file bankruptcy because I can not pay these bills! read full review »
Lexus ES 350
I had complained a few weeks ago to my local dealer about my Lexus ES 350 (still under full warranty) transmission. In short, when every I drove up a hill early in the morning, my Lexus would accelerate (rpms would suddenly flare up) when driving to work. They could not duplicate the issue because it only happen in the early morning during the first 10 minutes of operation. Looking on the web I found a service warning that the Lexus ES 350 transmission is known to flare up shifting from 3rd to 4th during the first 10 minutes of starting the... read full review »
GOPTrunk
I ordered signs from GOP Trunk.com and after 2 weeks they have not arrived. I ordered 2 signs and 2 bumperstickers for nearly $30. When I checked the website, it states that they are down for server maintenance. I went back to the McCain website and they are now linking to another source for sign materials! Will I ever get my signs before the election? Has anyones else had this problem or have you heard from the company? I still have 13 words to go on my minimum, so I have to continue typing now. There, I am done. read full review »
HappyFaces Childcare
Every time I see these Child Transport vans driving around, the lady driving is on her cell phone, not using a handsfree setup (which is against the law here in CA). Now I don't use their services, and never will. I don't even have a child myself, but that doesn't make me any less concerned about the safety of local kids.
I feel it's absolutely ridiculous that these people are endangering the safety and welfare of children by consistently driving in such an unsafe, irresponsible manner and it irritates me to see thi... read full review »
Service maintenance Contract
I bought a $92 service agreement on my sears dryer. I asked the service man to also check out why my Sears washing machine was not working properly and he told me that it would cost $80 for him to come out and look at the washing machine even though he was already coming out to perform the service maintenance on the dryer. This will be the last time I deal with Sears. read full review »
Purrfect Auto
I just recently went into a "Purrfect Auto" location Cave Creek Rd. just south of Thunderbird Rd. I had a coupon for a 9.95 oil change.The manager told me the 9.95 was for 4 cylinder cars 14.95 for 6 cylinder and 19.95 for 8. I walked out and reviewed coupon and discovered it stated none of this. I went back to ask manager to show me this and he stormed off and told me " have a nice f@#$n day". I asked him"what" and he repeated "Have a nice F@#$n day sir". I told him I was going to report him to the BBB and he repeated the Fraze again. read full review »
Whiskaway Cleaning Services
Received coupon in mail for Air Duct Cleaning: Whole House -includes Vent Cover, 8 Vents, & 1 Return for $105 (reg. cost $269) Called made the appointment, came out 8-28-08: first he tells my husband that we need the unit in the attic cleaned or it will not be clean. Sits down & comes up w/$464 for the entire job - attic, all vents, & dryer vent. All he did was clean at the return, pour Clorox in pan under unit, and cleaned at dryer vent. He asked for gas money & left a mess. Will not refund but $100. VERY UNHAPPY! read full review »
Galleria At White Plains
The hair dresser in Galleria Mall in White Plains ruined my hair beyond repair!! My hair turned pitch black and flaky after a dye job for dark BLOND!! The hair dresser kept yelling at me while I was crying out of shock!! I cannot tell you how terrifying it is! I want to warn everyone - please reconsider your decision! Not only are these people really bad at what they do, they are disrespectful!! The receptionist and the hair dresser were very hostile! I think this was one of the worst hair salons that ever exists on this planet!!
I cannot believe how terrible these people are! read full review »
ASURION Insurance/T-mobile phone
Don't ever subscribe for cell phone insurance unless maybe you paid $500 for your phone. Then again you can probably use the insurance thru your AmEX card and it would be better. It's not worth it with the monthly fees, the high deductible, the crappy replacement phones, and the lousy customer service.
The customer service reps are not very helpful and are misleading; they must make commission off how many phone calls they take. Twice, 2 months apart, I called them to cancel the insurance, not knowing or being told that I should... read full review »
Cental Coast Neutra
I have two of your charges on my cc. On Aug.23, 4.95 was to be charged but you charged $44.95 of a free trial, shipping charges.
On Sept. 10 you again charged $39.95 for who knows what.
This is a scam.
Please change the $44.95 to $4.95 and credit the $39.95.
You and your product suck and take me off your list. read full review »
Performance Health USA--acai supplements
Company advertises for free sample for shipping cost of 4.95. Without my approval the company is sending bottles of product and charging my bank account. No phone number is available to contact this company to stop. read full review »
American General Finance
I took out loan for transmission 90 days i payed all but 145.00 1 month over paid in full extra 5.00 for interest for being late on 145.00. They took me to court i lost had to pay full amount of interest of 1350.00. Not only did they get interest they had a corrupt judge made it a total of 688.00 so if you think your right it don't pay to go to court they have lawyers and corrupt judges. You can imagine how i fill about our court system it stinks American general can go straight to ***. I will get back at them if its the last thing i do watch for it I'm pissed. read full review »
Lexus
I went to get a part, and I was followed around as if I wanted to steal something. The general manager asked to black employees to defuse the situation because they could relate to another Black man. This is not the first time, prior to this I was asked if I wanted a job application when I went to view the Rx300. This time an employee told me that they were going to call police on me because I am an irritate customer. The GM tried to speak to me but his demeanor waws that of ignorance as he guaranteed me that the customer was always right. I want Ray Catena (the owner) to contact me. I will not stop until this situation is rectified. read full review »
Connecticut Drive Right
"Connecticut Drive Right" a driving school has change follow in fees to attain DMV test at their center.
1> $40 = t0 take driving written test
2> $80 = to use their car in behind the wheel test.
At the time of written test I got failed and I never attended behind the wheel test nor used their car, and when I asked for a $80 refunds they changed their statement and said that its fees from DMV and that cannot refunded. BEWARE OF THIS GUYS... read full review »
Advance Bright
I did not authorize $89 to be taken out of my account. I paid for a sample and stated I did not want anything else. tried calling they sid they would cancel, i said I never signed up for anything to have cancelled. I was told if i want my money back go to the websight. They do not respond. read full review »
acipure diet pills
Ordered free trail and was onlysuppose to pa s&h of 4.95 and now they charged another 39.95 against me and i had caceled and they didn't work any way and i didn'get second ones either and didn't want them. read full review »
Campos Charter Law Firm
I went through Campos Charter Law firm to settle my debt well over a year ago and as of yesterday they still have not taken care of my debt. They told me they had sent out letters to these creditors, but they did not. Now I am getting a bunch of calls from these creditors and the creditors have never even heard of Campos. I told them I wanted my money back and they said they didn't know when it would be sent out. Apparently Laura Hess has put a freeze on all refunds. Here is a website to go to if you're with Campos or have been... read full review »
Sears / Kenmore Double Oven
Our oven began beeping and displayed the error code "FO". We contacted Sears and they sent out a repairman who checked the oven and told us we needed an oven control module. He charged us $70 and the part cost $205. On 9/8/08 a repairman came to install the part and charge us another $137. On 9/11/08 the oven displayed the error code "FO" again. At this point I am starting to think this is a message from Sears to their customers.
Again we called Sears and again a repairman came out but this time he said we needed a control... read full review »
Central Coast Nutraceuticals Inc/Acaipure
Above company advertised a promotional product guaranteed to work or money refunded for shipping & handling of only $4.95 called Acai Pure Trial, I noticed on my bank stmts that this company charged $44.85 and bank said could do nothing as i approved this company to withdraw funds, i then received several wks later: (1) Acai Pure Trial, of which consisted of NOTHING - no charge, (1) Hoodiburst Gum - $9.95 and (1) Hoodiawater - 1 fl oz - $29.95 plus the $4.95 for total of $44.85! I did call the company and after being on hold for almost 10... read full review »
Wu -Yi tea
Ordered wu yi tea and for some reason the company thought I was rich and signed me up for numerous bogus email coupons etc. The company is retaliating for my needing a refund for their 120. 00 dollar tea that is way too over priced. read full review »
1st Convenience Bank
When i noticed my bank cards missing, I contacted my local office and asked them to discontinue my cards. They said they could not because my wife was added to my account, but she was out of town i explained to them and that she could not come in. A few days later when she was back we checked with them and now my account was 500 $ in the hole. I asked them to cancel the cards again and they did, but when i came in a few days later to pay the negative balance is was the almost 1300 $ in the hole. I asked how this could be and they mentioned all... read full review »
Golden State Water Co
For 2 years I have been complaining that the water is tainted and even stagnant. I had complained to GSW and they sent Robinson who has done little if anything at all about the condition of the water. I had an expert from DWP of Los Angeles informed me that because I live on a dead end, more because I am the last meter, the water I receive is not suitable nor safe for my family. New washers have stains and a new shower head has the same. The most they came up with is to flush the fire hydrant once every 2 weeks. For a long period this was the... read full review »
norton internet security subscription
Message states subscription will expire soon. My computer was repaired last week and therefore I lost a lot of files. I have print out that subscription wil expire on 8/5/09. Please reply with info. Thank you. read full review »
Lingo, Inc.
I switched my VOIP service from Lingo to Comcast in May. I attempted to make several phone calls to Lingo to cancel my account, but was never able to speak to a customer service rep. Instead I heard a voice message telling me that Lingo's voicemail box was full before my call was dropped.
At the end of May, I sent an e-mail to Lingo requesting that my account be canceled. This message was returned undeliverable. I got through in September to cancel and requested a credit for the months I had been charged since switching to Comcast. I... read full review »
target bubble coat for 12.98
BACK IN AUGUST I WAS ON LINE AND PURCHASED A BUBBLE COAT FOR $12.98 AND YOU RECEIVED THE PAYMENT BUT I NEVER RECEIVED THE PRODUCT read full review »
Payday Loan Resources
I want the charges of 7.99 ea (2) and 35.00 NSF refunded to MY acccount. read full review »
Pacific Guard Warranty
I wanted to cancel the warranty but they said I can not get back my money. Since I will loose money without getting anything I let it go. After two months I had a trouble with my car, I can not get any shop to look up my car once we mentioned the warranty from Pacific Guard Warranty. It was only Tracy Honda that entertained me, but they already informed us that I will not get anything from the warranty. Thru enough I have to handle $ 1, 500.00 the repair of my car. The A/C compressor need to be change because it got damage. They claim that the... read full review »
CTTS
Rcvd Priz Winner Delivery Authorization for sum of $998, 407.77. I had to confirm my identity; certify that at least 18 yrs of age; authorize delivery of Cash winnings & include $24.87 processing fee payable to CTSS. No phone # was included, just a return envelope & Mail at Once on form. Form signed by Samuel S. Conway, Director, Prize Data Division. This is obviously a ripoff. I have seen one of these on your reports with same amts. read full review »
ToysDropShipper
I have a drop shipping account with this ToyDropshippers.com, since day-one it has been nothing but a headache. I have experienced that when I place my customers orders with ToyDropshippers.com they do not send out the correct products, don't know if they have miscellaneous inventory that they are trying to get rid of or that they are out of the merchandise that was ordered and just fill the order with what they have.
Last week I had contacted ToyDropshippers and had advised them that I had two orders that I had returned to me, they... read full review »
ALL WEEK PLUMBING
Do not use this business. I was overcharge for a new air conditioner unit and they did faulty installation that cause my air conditioner unit to leak FREON. This unit was under warranty and they still charged me $500 to fill-up a 3 ton unit with FREON. Afterwards, I called another Plumber and they said this should have been covered under the warranty. He also said I was way overcharged for the price of FREON. I took this company to the BBB and they are still fighting. Do not do business with them otherwise you will get conned and not get a good product for all the money you have to pay them. read full review »
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