We own a rental property where we had a Kenmore refrigerator, which we purchased from my daughter, in that house, model # 52012100, serial # SL1943508. On Dec. 7, 2007 the refrigerator caught fire and caused a house fire. I have a copy of the North Liberty Fire Department report wherein the investigator determined this to be the case. Our rental property insurance covered most of the loss with the exception of a $500.00 deductible and the cost of the refrigerator itself which was not covered since it was personal property. The fire was a... read full review »

Vinyl Flooring is coming up at the seams, have been calling the company since before Thanksgiving. Maggie Simpson, the Account Executive keeps assuring me that Tim will call me. Have not heard back from either Tim or Maggie during this entire time. read full review »

The plumber contractor was absolutely incompetent in the design and execution of a new house construction. I am currently at $4k in reparations of a design that probably cannot be repaired. Hello legal system! read full review »

S.A. Splash Kitchens quoted me on 27/11/2007 to redo my kitchen. The total quote was for R24 830.00. A 60% deposit was paid to Mr Stephan Combrink, I.D. 850507 5139 089 on 27/11/07, as per his quote. He then installed a few cupboard frames. No shelves, no doors, no tops. On 20/12/2007 he requested a further payment of R6 000.00 to purchase more wood, the tops and the basin for my kitchen. I also made him sign a letter that he would install the balance of my cupboards by 20/12/2007. Thus far he has done nothing more to my cupboards, I am... read full review »

I am total upset with the GT Xpress 101 handled my purchase of this product. I ordered it on 1/21/08 and as of 2/11/08 I still have not received the product. They also charged me for 2 items which I did not order and have already charged to my account a total of $173.00 for a product that has not been delivered. I contacted the company and informed them when the item is delivered I plan on returning it for the negligence on not fulfilling their responsibility in following through on what this company told me on the phone. They informed me... read full review »

Here is the message I sent to Maytag. I'm sure they will do nothing. My Mother bought a Maytag French Door Fridge MFI2568AEB from Home Depot. This 2400 product is a lemmon, and you know it. There are hundreds and hundreds of complaints about it on-line as well as several action news reports warning customers about this faulty product but they came too late for my mother. You know what the problem is, flashing lights, flapping ice door, etc. After reading about all these complaints on-line the all experienced the same problem... the... read full review »

Hello, I purchased an American Standard Champion Toilet about a year ago at Lowe's - Huntington Mall, Barboursville, WV. We noticed shortly after putting the toilet in, we would hear it filling up again. Several months passed & high water bills caused us to try a new Flush valve seal, which we saw that it was defected to start with. Within another month it did the same thing. Now we are on the 3rd seal replacement & once again it is doing the same thing!! Is there something else to be done??? read full review »

Never received queen size futon frame... looked to be a killer deal... last laugh is on me... this business was touted as having a long history in Chicago for great furniture and great prices... so much for that. read full review »

We have taken our carpet cleaner to the sears in tullahome 3 times now each we get it back the same problem is still there and something else isn't working! read full review »

I ordered two couches from Wicks Furniture. In the store they were comfortable, light tan, and my feet touched the ground. The one we got... were not the right color, They were hard as a rock, so uncomfortable that I couldn't even sit on it. The recliner didn't work on one side. They will not give a cash refund, they say I have to take an in store credit! They have filed chapter 11 now and I am just out. I just bought this two days before the bankruptcy. I have left messages with people but so far no one has called back. To say the least, I am sooo disappointed in them and there service. read full review »

For over 1 year we have been dealing with Oreck trying to get a Rinse-A-Matic carpet cleaner that worked. We purchased a rebuilt unit directly from Oreck on line on Feb. 11, 2007. The first Rinse-A-Matic sent to us could not be used because the wheels kept falling off. Instead of refunding our purchase price they said they would send a replacement Rinse-A-Matic, once we returned the 1st defective unit.. We had to find box large enough, package the unit for shipment, and take to a UPS store. The second Rinse-A-Matic sent to us had a faulty... read full review »

Belinda Thain is a 100% con woman that has abused people out of money from RDP housing and is still abusing people out of their hard saved cash by promising to build the perfect dream home and then hiring illegal immigrants to do an unsupervised job and only half a job then takes the money and disappears and then when called back to fix problems within the 21 day limit she just ignores all calls and sms's. SHE IS TELLING EVERYONE THAT SHE IS CURRENTLY REGISTERED WITH THE NHBRC BUT ONLY 3 HOUSES HAVE BEEN APPROVED BY THEM AND SHE IS... read full review »

Gene Eddleman built a new home for us and within 6 months the roof began to leak and mold because it was built without any ventilation. We requested it be repaired for 4 months and finally took on the task of hiring someone to repair it before it got too bad. It cost us about $5,ooo and he gave us $2,000. He has been fighting with us through the Arkansas contractors licensing board ever since to avoid paying for his mistake. DO NOT USE THIS COMPANY!!! read full review »

I moved into my home on October 2007. I got an inspector prior to moving in to make sure that the home was in good shape. The inspector found 20 different issues including water leaking from the roof. Carlisle did correct it prior to us closing. A week after we moved in we had problems with our heater and plumbing. I tried several times emailing and leaving phone messages with no response. After finally getting angry with Chuck and Mike, my two issues were resolved. After that things started appearing that needed to be done. I spoke to Mike a... read full review »

A & E Factory a warranty company for Whirlpool are incompetent, unprofessional and rude. A total of 5 appointments and still my 1 1/2 year old Whirlpool dishwasher doesn't work. On two occasions the tech just didn't bother to show. When I called to find out where he was I told the tech's supervisor removed him from the route. WHAT! and that means??? I was told I could re-schedule another day, when I informed them I had to take time off from work with out pay, I was told by an on call Supervisor, Joyce #4250, I should ... read full review »

Okay, I have read many experiences of the Kirby sales tactics and here are my solutions 1. If you want one go on ebay and buy one, the older ones like the Sanitronic and The Classics are still good vacuums. And 2000 dollars for the Sentria? Try 800 on ebay. 2. If you already have a kirby just simply tell the salesperson you do 3. If that doesnt work say you've worked for the company before and you know what he/she is trying to do 4. If that doesnt work just simply tell them "If you do not vacate my property willingly I will call the authorities and have them do it for you" read full review »

To Whom it May Concern, This e-mail to advise of the dissatisfaction I have encountered with your YORK Heat Pump 10 SEER Model # EIRA030506D, S/N # WMMM023953. The Unit was purchased brand new in February 2004 and currently less then four years old. Last year, April 2007, the capacitor was blown which is a common occurrence when the temperature rises according to the Contractors, Carl Jackson and Sons, whom fixed it. It cost about $200.00 to fix for parts and labor. Again, last year, July 2007, another problem occurred in... read full review »

PEOPLEPC IS CROOKED. They steal money from your account following your cancellation. Upon further contact, they tell you your account wasn't cancelled, that they appoligise, they are unable to refund your (stolen) money and here is your new cancellation number. read full review »

Ordered an item from this vendor. Charged to credit card. Waited for nearly 3 months for the order to be filled. (only part of the item came). Filed dispute w/ cc company as per agreement with vendor. Paid 1 charge, but disputed the 2nd charge (was still awaiting the item & order to be filled). Vendor agreed to wait for dispute reversal (to insure the item was received); Vendor stated he didn't want me to send him a check or certified funds. Stated he wanted to wait for the credit card reversal so it wouldn't 'taint'... read full review »

I purchased a kenmore 800 dryer in December 07. The buzzer would go off but the clothes were still all damp. The repairman came and replaced the heat panel. The dryer would still go off and the clothes were damp. Apparently the moisture sensor is highly sensitive so as soon as one article of clothing is dry, the dryer shuts off. Great design, right? They said I need to experiment with different amounts of clothes till I get it just right. My 16 year old Kenmore dryer used to shut off when the clothes were dry. So much for new and improved... read full review »

I purchased my Home Theatre Seating in 2007 and Mr. Divine from the Rockville, MD Marlo Furniture Center was the person who coordinated this sale. Initially, we were promised to get our seating in 2-3 weeks but finally when the item was delivered it was close to 3 months after I had paid for the furniture. We took in our stride and didn't make a big deal out of it. But ever since we got it, we have had variety of problems with the home theater seating. Luckily, we used our brains to buy the extended warranty paying $90. We would have... read full review »

Me and about 33 people here in Port St Lucie is experience the problem trying to get our Pool completed. They are not returning our call. They closed the office in Port St Lucie & Palm Beach. We don't know what to do. My number is 954 773-5568. We have paid over 20000.00 None of our Pools are completed. We reported them to BBB and Tallassee. It has been over almost a year and all our pool is less than 45% complete. read full review »

I just paid $271 to repair my Sears "Elite" Evenheat Dryer. Several months ago I received a card stating there is a Class Action Law Settlement for the make and model that I have. This law suit was for a malfunction of the "Electronic Control Board" . The deadline to respond was Jan. 16, 2008. My dryer malfunctioned on Jan. 13th, 2008. Sears repair could not schedule a appointment for almost 2-weeks. I missed the deadline date to submit my complaint which was a defective "electronic control board". Now I'm... read full review »

I have been trying to get a new gas connection from this company. When ever I approach the concerned agency I am being told that no new connections are being released. I am driven in circles. Getting a new connection is a pain in the wrong place. read full review »

I have bought a fridge and a stove from our fellow here... they set me up for the delivery today... after waiting and calling them they finally arrived... at 5:30 pm... very nonchalant they announced me they could not complete the delivery because there is snow in front of the building... about 10 cm... I said we have to do it even if I have to shovel the snow... by the time I went inside to take the shovel, they simply and cowardly took off! TOOK OFF! If you can believe it, like that, knowing that is nobody at the store to answer me back and... read full review »

My mother ordered a Temper-pedic bed from Mancini's Sleep World in San Francisco with the lifts and the sales guy was great worked with her and everything. When the delivery guys came to set it up, they refused to raise the legs on the bed saying it was unnecessary, but due to back problems, supplied no relief. My father in turn called the manager resulting in a huge fight. They later came and when the arrangement with the lifted legs meant the head board would knock into the wall, my mother asked if they could do something. The delivery... read full review »

On Tuesday 01-29-08 while I was cooking with my4yr old kenmore stove our circuit breakers shut off and the stove was off my husband went down stairs to turn on the breaker, and there was a huge blue flame that lilt the back of our stove. We realized that 2 wires blew off the back of the stove. Our house could of caught on fire. My husband and I want a new stove. Sears who we purchase from has not made an effort to come to our house to repair. We made plans for them to arrive here at our home on Friday 02-01-08 at 4:00pm service man... read full review »

Do not shop at Finger Furniture! They will take your money and you will have to fight to get your product. My husband and I paid cash for a living room set (sofa, loveseat, chair, and ottoman) in Nov of 2007. We were told some of the items were not in stock, but coming in 10 days and given a delivery date. The items didn't come in nor were we notified, until we called to confirm delivery. I left several messages with my sales rep, all went unanswered. We found all these complaints and an answer from the assistant to the President... read full review »

I purchased a MARTHA STEWART HYDRANGIA BUTTER DISH on Ebay. It was new in the box, never opened. The company states that the butter dish is dishwasher safe and made from twice-fired stoneware for durability. The first time I washed it in the dishwasher it turned brown on one side. This makes me not want to buy any more Martha Stewart products. Has anyone else had a similar experience with this particular butter dish? I would like to know if you have. Thanks, Jeanne. read full review »

On August 26,2008 . I purchased a sofa bed( After months of B/S they delivered it December 01,2007), coffee table and two end tables and a bedroom set. I set up delevery for Sept 01,2007 well they sent half the furniture and most of it was damaged. ( Coffee table chipped , scratched, wood missing & 1 end table was defective. Bedsidepanels had cracks on them (cheap lamenant). When I contacted Leon's Brampton they kept me on hold for 15min and told me that they would send a "Technion's" to examine the damage and he might... read full review »

Quality carpet cleaners did not show up at our house for 2 appointments. I waited around for 4hrs each day and no one called and said they were not coming. I called the company and they said " the technician had been there and left because no one answered the door " this is not true i was sitting there waiting for them. They repeated the address to me which was correct. And then said if i wait another 2 to 3 hrs that someone would be there and no one came... i will never use them again and i encourage everyone out there to not do so as well. Worst company ever. They also do not return phone calls! read full review »

I purchased a mattress set accompanied with a headboard and foot board set on 1/6/08. My order was set for delivery on 1/9/08. I received a call on 1/8/08 stating that the bed would be delivered on 1/9/08 but without the accompanying headboard/foot board set due to manufacturer backorder. I stated that I did not want to receive the mattress unless I would be receiving the headboard and foot board within the two week delay due to manufacturer backorder. I was told that I would receive this by 1/23/08 and thus I proceeded with mattre... read full review »

Northwest inspection Engineers failed to identify multiple and obvious home defects that have resulted in the loss of literally tens of thousands of dollars. Hiring them to perform the pre purchase inspection was a life changing event. Even though these inspectors are professional engineers, they performed at a level that has shocked subsequent inspectors who were hired to evaluate the defects. Inspectors are not expected to catch everything, and certainly not hidden defects. However, the stuff these men missed would be obvious to even a lay person. I can only imagine the losses they could cost on a commercial or large scale job. read full review »

On December 8th, 2007, my husband and I purchased a leather couch, loveseat and chair set from the Bad Boy store located at 42 Caplan Ave in Barrie, Ontario. We were thrilled to find...what we thought was a good quality set....at a reasonable price and very excited to have the set delivered. On December 11th, 2007, our set came. The delivery men brought the set in, and left without unwrapping it and inspecting the set. While a little annoyed by this, I didn't think anything of it. When the delivery men left, I began unwrapping the... read full review »

PROMOTES CRIMINAL ACTIVITY! This website promotes Design-Legacy (Legacy Trading Company) and its CON MAN OWNER KELLY O'NEAL! Featured are pics of STOLEN PRODUCT DESIGNS, which have cost local artists HUNDREDS OF THOUSANDS OF DOLLARS in merchandise, samples and design fees. Any website that knowingly promotes this sort of CRIMINAL ENTERPRISE should be BOYCOTTED by ethical shoppers and anyone WHO'S EVER BEEN SWINDLED! Please let this CRIMINAL CONSPIRATOR know at specialtyretailexpert.com. Or call the CRIMINALS THEMSELVES at 214-748-5118 and let them know what you think of THIEVES AND SWINDLERS! Thank you. read full review »

I purchased a sears front load HE5 dryer. They have a metal plate on back that looks like it is rusting. I have had this dryer less than a month. I found two friends that have dryers made by Whirlpool which is actually Kenmore. They have the same problem. The service technician said the plate is not rusting but the temperature is so hot its burning the plate. They use to coat the metal plate in white or black but they stopped doing it. He said there is no way to order the part with the white or black coating. The technician said he is not aware of any coloring coming off on the clothes. read full review »

Baldwin Brass Hardware has redesigned (cheapened) some or all of their brass bathroom accessories. The Edgewater Series is one I know for sure has had this make-under and probably all of the so-called 'solid brass hardware' bathroom fixtures. They are no longer solid brass. They are now called '100% Premium Metal Accessories' and 'Solid Metal Construction'. What they really are is like a hollow chocolate Easter bunny 'solid' metal, hollow metal not solid. The brackets now have a ferrous metal mount... read full review »

I gave cash up front to Lowe's for a quartz kitchen counter top. The product was flawless, but the installation was incompetent. I have been trying to get it resolved since March 25th and it is now June 18th. After paying $3500 they will correct the mistake if I pay them $500 more. My advice is stay with local home improvement and send Lowe's to Afghanistan. The Taliban wouldn't stand a chance. read full review »

I was looking for a nice bedroom set for sometime and finally found one at the place. I dealt with a nice salesman and I decided to purchase the entire set and left my deposit. The furniture was delivered and on the surface looked to be ok. After further examining the pieces there were scratches and chips on numerous spots. They sent a tech out only to tell me that they can touch up the chips and that the dresser was cracked along the entire bottom. Many of my draws were also off the tracks and some needed to be fixed. To sum it up I have had... read full review »