We contracted Trademark due to their affiliation with Renomark. It was a complete disaster. We moved our young family out of the home and into a rental property. For nearly 4 months, our property sat empty - trades rarely showed. As per our contract, the project was to be completed within 6 months. It was finally completed after 1 year and only after Trademark was fired from the project and a new Contractor was brought in. During the process, Trademark disrespected our home - our tile in one bathroom was completely ruined due to workers with muddy boots using it and not putting down anything to protect it. Additionally, they cut obstrusive holes in the side of our brick house that is 100 years old because they had no clue what they were doing. Despite having signed contracts, some of the trades who Trademark used increased their prices by 50% of the signed contract price and then refused to complete the job or release the permit unless we paid the new price. One tradesperson working under Trademark took payment for bathroom fixtures then disappeared with the money and didn't provide us with our fixtures. We ended up terminating our contract with Trademark and found someone who is not a member of Renomark. This contractor was amazing - he finished the work on time and on budget and the quality was better than that of Trademark. Our new Contractor was disgusted by the garbage that he found had been thrown in our walls by Trademark and the poor quality of work that he had to end up fixing. Don't go with big name firms...find your Contractor through referrals! As an FYI, Trademark was found guilty (as of Mar14, 2011) on one or more code of ethics violations with the Canadian Homebuilders Association and with Renomark. As such their memberships are suspended. This is the same board and group of peers that the owner of Trademark Renovations used to have a seat. I'd be embarassed if I were him as this is his peer group. I say well deserved!! Buyer beware!!!

FYI - I have back and forth emails, pcitures showing deficiencies of Trademark Renovations. As well, for anyone interested I do have the letter from CHBA with their judgement against Trademark Renovations.

*The original post for this complaint was removed by the editors of Complaints Board due to harassment and profanity by a s user names Generica*