Toyota RAV4

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Category: Automotive

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Italy

Toyota RAV4 Reviews

M.Giambelluca March 17, 2011
Airbag accidental explosion
While driving at 25-30Km/h in the center of Turin, Italy, the left side airbags suddenly and inexplicably burst. After repeated phone calls and emails which went each and every time unreplied I managed to have the vehicle checked by a Toyota inspector (after a month and a half), managing with great difficulty not to have my car stopped in a Toyota center waiting for the guy to come from Rome taking all his time (they couldn't give me an estimate for the waiting time), and after being reassured (as if I didn't know) that the car had not been involved in any crash or other event that might have caused the airbags to activate, I was told that I'd get an answer about the possibility of having the problem fixed (the car is no longer covered by the factory guarantee being 4 years old) within a week or two. Now that two more months have passed and no one has answered my repeated calls (the people answering at the assistance toll free number keep telling me it'll take one more week, and this is going on forever) I keep driving a car that has no airbags working (even if only the left side ones have burst all the others are inactive until the system is reset) and that has the upholstery half detached on the left side where the airbags have come out.

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