My wife was at the airport an hour and forty minutes early. Your airline would not let her check her bags. Therefore she was not at the gate within the forty minutes you claim she needs to be. She was at the airport an hour and forty minutes early. She is now stuck in Las Vegas because someone from your company must have needed a seat for someone they knew. why else would you bump her when she was at the airport an hour and forty minutes early? Have I already said that? She is missing important family functions do to your companies neglegience. I am currently expecting a return phone call from her employer which is an attorney in Joplin, MO. Anything you can do to get her home earlier will be beneficial to every party involved, well except the attorney. I would like for someone to actually call her or myself promptly with some kind of update. Shannon Webb (417) 529-2865. Philip Webb (417) 529- 2869.