In February of 2009 we attended a vacation package (timeshare) presentation at the Royal Villas Resort in Mazatlan, Mexico ( " BIG MISTAKE " ). During the course of the presentation which lasted approx. 2 hours we stated numerous times that our vacation period was in the month of Febreary, preferably the later two weeks. For the past ten or so years we have gone down south in Febreary to get a break away from our cold and snowy winter months here in Canda. Mazatlan being the spot that suited us the best and after the presentation at the Royal Villas we were very happy with the package that we purchased from the Royal Villas and of all the verbal promises we were given.

When I phoned the Royal Villas a couple weeks ago to book our two week vacation for February 2010 I was told that the contract we bought into was for June or September only. For a start, why would we have signed that contract if we had know the condition? We stated specifically that our winter holidays were in February. I am involved in the wedding business and marketing and the busiest season is from May until the end of October so why would I knowlingly signed for such a contract.

When I spoke to "Gabriela" a couple of weeks ago she said that this was all explained to us during the presentation, NOT SO, the first I heard of the word "select" was when your reservation rep. explained it to me. she, meaning Gabriela, told me that she would "give us one week this year, either the last week in January or the first week in March, to go down and talk things through, just this year ONLY". First of all we don´t have the time or the finances to go down there when the airfare alone is $1, 000 USD each and secondly I feel so bitter about Royal Villa´s representation I just want to forget this ever happened. It´s an awful feeling knowing that you are trapped in a deliberate and fraudulent scam. What was told us at the presentation and all the promises that were made are not worth the time or effort. We are honest and fare people and work hard for what we get and to be taken in by such a scam is disheartening.

We would like to see this rectified in our favor as they promise, We want that they honor his contract or to cancel our contract and give us our money back "OUR MONEY NOT THEIR MONEY"

PLEASE BE AWARE TRAVEL FELLOWS FROM ROYAL VILLAS

Write me: [email protected] If we are together we can achive our goal