I recently bought a Paint Wizard Pro from this company, which is advertised by Tommy walsh on Sky TV Shopping channel, and it arrived last week. My husband followed the instructions and filled it with paint, put the lid tight on, and commenced painting the ceiling, all of a sudden the lid came off and paint went all over my carpet. I had covered my carpets and furniture, but as the dust sheets only cover a certain area of the carpet, some of it was not covered. I would like to point out, that on the advert Tommy Walsh, keeps stating that this paint roller does not splash, or drip, like normal paint rollers, The company said that it clearly states in the instructions to cover your carpets and furniture, but the issue here is that the lid is faulty on the item, and the lid came off during the operation of the item, resulting in paint going all over my carpet.

This company keep telling me, that I should have covered my carpets before commencing the work with the roller, and I keep emphasising that this is not the issue here, I that under The Consumer Credit Act 1979, they have sold me an item, which is not satisfactory and is faulty, and that because of this, and the resulting damage to my carpet they are liable for the damage. I have sent emails, made telephone calls, and sent 2 letters to them, but they are adamant that I am at fault.