My wife and I bought a 2001 Ford Focus in October 2010 from Murray's. The quarter panels were rusted, the emergency brake was seized and the front tires were bald, however, we were told it would be fixed and inspected by Crown Tire. We picked the car up a week later. It had the same tires and we were told they were still good enough to pass inspection.

After a week I was having problems with it wanting to stall, so I called Murray's and they fixed it. He said I could return the car as they have a 30 day return guarantee, but I said that I would keep it. After a month and a half, the rust started appearing on the quarters again and I noticed spray paint inside the back wheel wells. I assume they must have given it a quick sanding and used spray paint to cover it up. Next, the gas tank was leaking, slowly at first, then one day I lost almost an entire tank full and had to have it repaired. Next, the heater fan motor had to be replaced and I discovered that there was a mouse living inside the car, God knows for how long. What a mess to clean up. Last week, after shutting it off for 5 minutes, I restarted it to have it cough, shake and stall. Same thing happened on another attempt, then nothing. After hours of changing the starter twice with no luck, it has been discovered that the engine is seized. $3000 for a " certified used quality preowned vehicle."

I have emailed them twice in the last week with no response, so I will be visiting them this week to see if they will do anything to help a customer out. If not, I will take the necessary steps to correct it.