PO Box 270333, Hartford, Wisconsin, United States
Morrissey Dolls Reviews
September 12, 2011
EXCELLENT COMPANY SUPER FAST DELIVERY SERVICE!!!!
Unlike the others, I had an excellent experience with this company!! I ordered on Thurday evening and received patterns Monday!!! I can't wait to stitch what I already ordered and will certainly be ordering more for the holidays. Give them a try - a couple bad experiences can happe to any business!! Thanks for your super service. Joanne Randall
December 6, 2010
Non-delivery of product and no reponse back when called or emailed
I, too, like others have ordered patterns with a non-delivery issue. On November 19, 2010, I ordered five patterns for the MyTwinn doll. My credit card was charged. I waited for my patterns. I paid my bill thinking they would be arriving. No patterns as of December 6, 2010. I have emailed them, and I have called them with no response from them. Today, December 6, 2010, I have filed a complaint with the Better Business Bureau of Allis, Wisconsin. I will wait to see what the BBB can do. If they can't resolve the issue, my next step will be to contact the Wisconsin State Attorney General's office about the poor business practices of this company. I prefer to receive my patterns, but if not, then I want my money back. If this company cannot deliver their products, they need to be out of business. If there are issues beyond their control, they need to notify their customers as to what is going on, not totally ignore them. I am advising anyone and everyone not to do business with this company.
September 19, 2009
Goods not recieved
I am having problems with this company.
They were only willing to sell to me if I paid a hefty S&H fee because I am in UK. I agreed to this and paid via Paypal on July 16th. I contacted them on August 10th to ask about the order and was told I needed to give my country, not just UK. I supplied this information by return, and was told the package would be shipped on August 13th and details sent to me.
I have not had any further information despite a number of friendly but increasingly assertive emails sent to them. I have read comments on my Yahoo groups about them, but felt that they were by and large reliable if a little tardy. I wish I had seen the comments here before I ordered.
I can only continue to email and post a copy of the email to their postal address (a PO Box).
April 11, 2008
Spanning over the course of months, I tried to order patterns from this company on three different occasions.
Each time, after waiting a period of two weeks for the pattern arrival via USPS mail, without the order forthcoming, I had to do a follow-up contact with the company to inquire about my order(s).
Each time the company responded as if the order must have gotten lost and that they would be happy to send out a 'replacement order'. Twice I paid via Paypal, the other was with a credit card. The charge showed up on my card at the time of order, but was never shipped and I had to contact them to get a refund after opting out on their 'replacement order'.
If this had been a one-time only experience with this company, I could understand. However, I made three attempts (over months) to place and receive an order, all at which they failed to deliver.
While I can't vouch for their patterns, I can warn consumers that their service is less than favourable!
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