My girlfriend purchased a humidor from www.humidorsx.com as a gift for my birthday, and they never shipped the product after charging her account for the full price plus tax and shipping fees. When I tried to contact this company through the phone number listed I heard a recording asking for me state my name then press #. After a long hold time listening to lame music, it goes to an answering machine promising us to call back within 24 hours which, needless to say, never happened. It has been a little over a week now, and the status of her order still states "Order process" but, "Not Shipped". Numerous attempts to contact via email and multiple messages left, still no answer. My girlfriend ended up disputing the charge through her bank in attempt to resolve this issue. She even changed her debit card.

So buyers beware of this site, and www.lightersx.com. These two sites are doing the same scam. The charge on my girlfriend's account showed lightersx.com, and if you compare the two sites, they are the same site with different products.

Do not buy from these sites, for they have bad business practices.