My 2011 Ford Fudion obtained a STRESS FRACTURE in it while the car was sitting still in a parking lot all day. I came in from work and saw the fracture and called Paramus ford ASAP. The service manager Anthony looked at it and agreed that it was in fact a stress fracture. He assured that the dealership and Ford would replace it under WARRANTY. I made an appointment to have it replaced and dropped the car off for said work. After having my car for half a week they told me to pick up my car and the windshield was not fixed nor would it be fixed by Ford, unless I paid for it. I asked why, and was told Ford denied the warranty. When asked why again, Anthony proceeded to tell me that the picture they took to send into warranty department denied the claim. I asked why he didn't take a picture the day I brought the car in and he told me it would be fixed under warranty. He didn't have an answer, but assured me the next time something like this happens he would take a picture for warranty then. I was told there was nothing anyone could do for me, but they were sorry that I would have to pay for a new windshield. I was on the phone with Anthony and Ford custmer relations for over a month. Still no windshield. They have since even stopped rturning my calls and I am forced to buy a new windshield as this one has spider webbed across the entire windshield and I fear for my saftey. I do not want this windshield to crumble and fall in on me while I am driving and cause me to have an accident. Thank You ford for making my decision on my next New Car. It will not be a Ford As they do not stand behing their product, nor do their dealers stand behind their products that they sell. I am very disappointed with the dealership as well as Ford corporate at this time. Richard Keim.