Floras Wedding Apparel Co.,Ltd.

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Category: Family & Pets

Contact Information
California, United States


Floras Wedding Apparel Co.,Ltd. Reviews

J9smith April 13, 2011
did not receive dress after 6 weeks
Don't order from these guys! They don't deliver on time and provide very poor customer service when they are late.

I ordered a dress on Feb 25, 2011. The wedding was scheduled for Apr 16, but the web site advertises 10-15 days for tailoring and 5-7 days for shipping, so there should have been plenty of time. By Mar 10, I had still not received the dress or even an email with a tracking number. I contacted the "live chat" technical support 4 times over the next 3 weeks, and each time, was told that dress "would ship by the end of the week". Finally, on 4/5/11, just 11 days before the wedding, THEY cancelled the order, saying they couldn't deliver it on time. The email from Flora's Wedding Dresses (aka weddingdresses100.com) promised a refund "soon", but six days later, they still had not refunded my money. Thankfully, I had paid with PayPal, so I filed a dispute with PayPal and received a full refund. And also, thankfully, this was not the dress I intended to wear to the wedding, but the one I planned to wear to a second reception for my fiance's family, so it's not a disaster for me.

Don't order - late deliver, poor customer service. When prices seem too good to be true, they usually are!

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