I was allotted a Elife connection in June 2010 and everything worked fine till last week. Suddenly the line was disconnected. On checking with 101 to my surprise the staff told me there was a cancellation request from me. I did not initiate any cancellation request. My tel no.was some company's no. earlier and since it was inactive this no. was allotted to me. and now etisalat start chasing the payments from that no. and finally disconnected my phone without checking who is the new owner. Etisalat say its done by the Outsourcing staff. Whoever it is Victim is me. And since then i am suffering and went to Etisalat Jebel Ali office couple of times, everyday there are promises it will be done today tomorrow... i am struggling so much because of non-connection for no fault of mine. There is nobody absolutely responsible for this big blunder of Etisalat and takes the case to resolve it.. Pity on them...