I ordered a complete series box set of Ironside for my dad on the 16th June 2010. I received the following email on 17th June 2010:
Dear Elaine Kilemade

Thank you for your purchase of 1 x Ironside DVD Collection (584) .

We have successfully processed your order and hope you enjoy the items
that you have purchased.

We deeply appreciate your business and hope to hear from you soon.

Your order ID is: COD-681-2070510592

Total Charges: 109.9

Statement on your credit card would appear as perfectdvds

If you have any questions regarding your order, please do not hesitate
to reply me with questions, such that we may be able to resolve any
issues as swiftly as possible.

Your item(s) will be shipped and you should expect them within 4 - 10
business days.

You can check on the progress of your order as well at:
http://www.ordertracker.info
Thank you and best regards,
Customer Support"

I thought by this speedy response and correct details that it was legitimate.

I received a parcel from China (!), even though I had been quoted in US dollars, on the 2nd July. When I opened the parcel I noticed that I had been sent the completely wrong order. I had been sent the I Love Lucy complete series which is of no use to me. It is clear also that these are bootlegged bad copies. I have since emailed the company at least 6 times requesting they reimburse me or send what I ordered. I have not had a single reply to any of my emails. The company seems to operate under a few aliases. So far there is dubaidingoes.com (where I initally made the transaction), classictvmedia.com and the name that is on my CC statement, perfectdvds.

Have I any recourse with them, can their websites be closed down? I have since seen many complaints online about them.

Kind regards,
Elaine Kilemade