DiGi Telecommunications Sdn. Bhd

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Category: Business & Finances

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DiGi Telecommunications Sdn. Bhd Reviews

mee0821 June 30, 2011
Bad service
I would like to make complaint about the bad service provide by DiGi Telecommunications Sdn. Bhd.
I am very disappointed with the services provide by your staff. I and one group of friend when to sungai wang at 30 JUNE 2011, time 7.35pm 48second which is your company(DiGi Telecommunications Sdn. Bhd) is having a event at there. One of your staff (a DJ) was asking us to join the game which he said we can win ferari, banglo and ect, as a human of cause i won't believe, but because the event was organize by Digi so we want to try, while another chinese (Fat guy(sorry say that cause i never know what he name)) was asking my friend to take out the Iphone to detect the WIFI and go in to download the application to play the game(tag reader), although my friend was a maxis user, but she still support your event, but the WIFI at SUNGAI WANG was so slow. One of your staff ((sorry i also don't know what she name )a tomboy chinese girl) tell my friend to change her plan to digi and my friend told her is not maxis problem, my friend was using sungai wang WIFI, but she doesn't want to listen, and Digi other staff also keep say 'Maxis not good, change to Digi Plan' and my friend again tell your staff that she is using SUNGAI WANG WIFI, and your staff again and again trying to push my friend to Digi, but in the beginning your staff was said DIGI or Maxis user also can join the game, but why keep on saying Maxis not good, as a promoter/sales is it the way you treat your customer, when we also know 'Customer always right', is it the way your staff keep on say other competitor not good to the customer, is it the way how you treat your customer by forcing other to join your DIGI plan? Don't customer have the right to choose what they want? must your staff because of wanted to earn some commission and keep look down on other (Maxis) service? do you know we also know the LAW? where is in Communication Law, in slander (S.499 Penal Code) which you are not allow to talk something bad, and cause their reputation down(when Maxis was a big company). I also would like to ask your staff to take notice that don't thought we are student/worker don't know what is LAW! and I hope that DiGi Telecommunications Sdn. Bhd will try to polish their customer service and finally, who good, who bad we as a customer will know. Thank you! Please give me a feedback.If you are serious on this case!

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