First off i have not received a bill in almost 8 months from the mail.My bill every month was getting higher but when i called customer service i was told we sent it out and given explanations of charges. I decided 3/26 to check my account online which i hadn't touched since i created it shortly after starting service. I come to find an unrestricted secondary user added to my account which i couldn't remove nor authorize.Ilooked further at all the bills i hadn't seen in months and come to find almost 600.00 worth of porn on my account.This was not a regular business day so my option was to chat online i was told those movies were ordered online and possibly someone had hacked the account but not to worry they would suspend that account then to call 1800xfinity to handle the issue and be credited.NOT I got the run around telling me the added account was just a mistake and had a similar account# well why was it under my name as a user account?Then told the movies were ordered from 2 boxes in my home and theres no possible way any hacking could occur through comcast or their online services.No credit would be made to my account nor would they change my account# or boxes.Now explain to me how were movies ordered from my home when at times no one was even there throughout the course of the day?I was outraged what is going on?How do i prevent this and why will one of your employees tell me one thing then someone else another?Comcast is a joke i am now contacting the police and my post office to solve this.My worry is all this could possibly bedone from one of their employees.Time to switch companies.