Caseys Restaurant Inc

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Category: Entertainment

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United States

Caseys Restaurant Inc Reviews

searsdiane May 31, 2011
I had dinner last Monday, March 28th, 2011 at Casey's, 123 Front Street, Toronto, Ontario. I ordered the rotisserie chicken breast, which includes fries, slaw and BBQ sauce. My server Cindy asked me what side I would like. I asked her what she meant and she gave me a number of food options. I ordered the sweet potato fries. At NO TIME did she tell me that there would be an additional charge. I was extremely surprised to see an additional $2.99 charge on my bill in addition to the $11.99 charge. I asked Cindy why she hadn't explained this to me and she had no excuse. I paid my bill with the extra charge, but I am very disappointed with my experience at this Casey's. Customers should be informed if the price of a meal will change!

I am the social co-ordinator at my high school in Mississagua and I have been planning to hold our end of year party in June at a local Casey's, however, now I am rethinking this.

If you would like to see my bill I would be happy to send it to you.

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