Very disappointed with Bella Skin service. My facial appointments had been canceled twice continuously by giving me stupid excuses saying the beautician I booked was on leave and another time on MC. Both of my appointments were booked 3 weeks in advanced. They informed me on a day before on the cancellation and said all other beauticians were fully booked. Isn't it ridiculous? Don't tell me your staff applies leave on a day before and you approve it by seeing so many customers... Is this their marketing strategy?

All their packages are not cheap. I paid couple thousands for it. Yet, every time I go, the beautician surely persuades me to buy ampoules (RM100/bottle, RM680 for 7 bottles; every facial use one bottle). This means every facial you could easily spend RM300-400. Afterall, after paid they cancel your appointments.