I was on my way to Florida, when my car started to hesitate and stall. I called a tow truck. The tow truck driver informed me that the nearest Volkswagen Dealer was over 50 miles away. He asked me if I would like to take the car somewhere else.

I insisted that it only be repaired by a Volkswagen dealer who knew how to repair my car.

I left the car with a Volkswagen dealer in North Charleston, SC, for a week to be diagnosed and repaired. They stated that it was the timing belt that caused the problem.

I asked them to replace any other parts that they thought should be replaced due to wear since the car was in their care and being taken apart anyway. It cost over $1, 200 to repair the car.

I drove the car home and it seemed OK. It did seem to be a little off, but I assumed it was break in of new parts and trusted the “Expertise” of the Volkswagen dealer.

Within a month of very scarce driving and under one thousand miles, the car experienced the exact same problem. Seven hundred of the miles were to bring the car home from South Carolina.

I towed the car to Burlington Volkswagen who diagnosed the car with timing belt problems again. They stated that it would now cost over $8, 000 to repair the car again due to the car not having being repaired correctly by the other Volkswagen dealer.

The service manager at Burlington Volkswagen spoke to the other Volkswagen dealer who said they would not pay to fix the car.