Bought a 55" Vizio HD TV in MArch, and have always had problems with the sound and remote connectivity. Called about a replacement remote and was told mine was fine but I could buy a replacement. Ordered the replacement 6 weeks ago and still haven't received it. During each of the last 12 calls to CS I've first been toild that they couldn't find my order, then was told the factory had a shortage, then was told that the CS rep I was speaking with would contact the facorty to determine the status of the order and call me back - never received a return call.
Vizio is clearly a dishonest scam seller masquerading as a reputable company and should be avoided at all costs. I've instructed my credit card company to deny any charges from Vizio and I'll refuse delivery if they ever get over their "shortage". BTW - I purchased a replacement remote online and note that the real problem appears to be that Vizio quoted a price for the replacement that is $20 less than online discount sellers - so they don't want to admit the mistake or make good on the deal. This company is a fraud - pure and simple. Buy Samsung or another reputable brand and forego these assholes!!