Vivere Salon

5 stars
(0)
4 stars
(0)
3 stars
(0)
2 stars
(0)
1 stars
(2)
Category: Lifestyle

Contact Information
Philippines

Vivere Salon Reviews

Mae Clarino January 16, 2011
Unauthorize Charges
I just want to inform the admin of Vivere Salon to check on their staffs located at SM North Annex. Initialy we agreed for a rebond and cellophane that cost Php3600. They let me chose a color of a loreal Brand knowing its a part of the deal. When the rebond and cellophane was done, I was so shocked that the cashier is charging me Php6K +.. I am wondering why this people did not even discussed to me the additional cost of the products they applied to my hair. It is simply a marketing strategy that made me feel that I was fooled. They Senior Stylist name is Tom and I dont want to mention his Juniour because he was just doing what is instructed. My hair was done in good condition but this guy fooled me with the cost of service. In the end I paid Php4.5k still higher than what was agreed. I am really disappointed and I will continue to post this to my wall and to any blogsites until your admin will do something about what happened. I demand for an explanation of for this and I demand for the refund of the excess amount that I paid.
Cherypie May 31, 2010
Stylist Attitude
I would like to file a formal complaint against Vivere Salon SM Megamall Branch, specifically stylist named Edward. We had an incident last Sunday, May 30. My brother went to their salon to have a simple haircut, but he was given a treatment without informing him that they will charge him extra. A bill of Php 300 went up to Php1500.

My brother and I already got the refund we asked for, with the help of SM Megamall management. But what I want to stress here is the attitude of this stylist. He was very rude and impolite to consumers like us. He was the one who did us wrong and yet he even has the right to be arrogant.

Another thing, the acting manager who went to the SM office to talk to us said that she can't give any refund at first since the transaction was paid using a debit card. Working for a credit card company, of course I knew that she was lying. So I told her she can just void it, which they did.

The bottom line here is, I want Vivere Salon to know that they are hiring people who are not fit to be in a customer service type of business. I know this is a sales strategy, to offer different treatments aside from the haircut that you originally wanted, but should a strategy include being dishonest and lying to customers? Should the stylist be rude and arrogant to their customers?

FYI, that stylist and manager did not even apologize to us.


This is a call for action from the Vivere Salon Management
or worse, suspension or even termination of these ruthless employees

Write a Review for Vivere Salon

Rate it!
Review Title
You Review
Image
Type the numbers shown

RECENTLY UPDATED REVIEWS

https://www.ukairporttaxi.co.uk/luton-airport-taxi.aspx
Chapter 7 Bankruptcy
Ride and Shine Detail
old ironsides fake id
Digital Marketing and Company Formation Services UAE | SEO and PPC Marketing
Escort ladyluck Frankfurt
Bulk SMS Gateway in UAE | Best Bulk SMS Service In UAE

REQUESTED REVIEWS

REVIEWS BY CATEGORY