Do not order anything fulfilled by Topspin Media. I ordered a book and T-shirt on 6/22/11. They charged my credit card immediately. I ordered it through the Ziggy Marley site. The terms said "Usually ships within 72 hours". It was a $30 birthday gift plus $14.80 for shipping. As I checked status and nothing had changed, I contacted "customer service". This is only an email address. There is no phone number to call and I have not received any reply from customer service or any indication that they have any purpose other than taking my money. It is a waste of money to deal with them.

I preordered the Avant fan pack 11/16/2010 from this website and I have not received any of my merchandise. The ITunes download has not appeared and neither has my signed cd. I have sent several emails to this company as well as UMG and neither has bothered to respond. All of the phone numbers listed have been disconnected and there is no way to contact them. What is the purpose of preordering a cd if here it is 20 days after the release date and I still haven't received it!!!