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HLA23
June 16, 2011
Employee Treatment/High Turnover
At first glance this place looks like a stand-up school, however, inside there is a lot more going on. I have experienced countless complaints from employees about unfair treatment as well as negligence. The business owner as well as director do not know how to effectively run a business and it shows. I have also experienced a situation in which one customer/parent noticed that they had been charged twice for one month, and they management staff refused to acknowledge this complaint and made continued excuses when the individual asked for a refund. There is a VERY high turnover rate with employees and they management staff does not prepare the parents for these changes. This makes it very difficult on the children as well as for parent/teacher communication. I have seen teachers just disappear without anyone even informing parents or staff that they will no longer be there. This is a very stressful situation and it make me very wary to even consider enrolling my child in this program. If they can't keep their staff under control, who's to say they are able to take care of my child?
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