TEAMLAVA

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Category: Business & Finances

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Canada

TEAMLAVA Reviews

CHOCOLATECHIPSAHOY June 23, 2011
FRAUD
MINE WAS AROUND $1700 (1st time) the around $2100 then it was $3100 and then $4000 then $ 1100 then $2600 all by lava all occurred Without my participation! THE 3100 was WHILE I WAS AT WORK, DEVICES AT HOME ON A BED!! Only 3 cats at Home possessing zero shopping skills! APPLE TELLS ME WHY DON'T U DELETE THE GAMES THEN IF THEY ARE CAUSING U SO MUCH PROBLEMS!

NOTE: APPLE SUPPORT IS PHONE SUPPORT, BUT ITUNES SUPPORT WILL RESORT TO USING A PHONE IF THEY WANTED TO!! THEY CLAIM NO PHONES, they have one!!! I SPOKE TO AN ITUNES SENIOR ADVISOR, TRUST ME, THEY HAVE A PHONE!

As for why: AS APPLE ITUNES TELLS ME: the moment u click buy? ITUNES PAYS DEVELOPERS! ITUNES THEN WAITS FOR U TO PAY YOUR CREDIT CARD AND YEAH HENCE DEVELOPERS NOT GOING TO BE IN ANY HURRY TO HELP U, CUZ ITUNES TOLD ME ANY REFUND IS DONE BY ITUNES, meaning they paid u back, no the developer!

SO THINK OF IT AS: U GET RIPPED OFF, ITUNES PAID DEVELOPER, U DISPUTE IT, ITUNES REVERSES CHARGES, MEANING ITUNES PAID DEVELOPER FOR FRAUD!

THEY DO HAVE A ONE TIME REFUND POLICY, SO THEN NEXT FRAUD IS BETWEEN U AND YOUR BELOVED CREDIT CARD COMPANY!


I STRONGLY RECOMMEND U STAY AWAY FROM AMEX!


I SAW MY GAME AUTO-BILL ME (without my participation, went from menu of bundles to are u sure u wish to buy x for $xx, and then processing, then success, all without any help from me) grabbed phone called Amex to ask them to put a stop on my card: lol I asked them before they asked me those stupid questions of who I am could they please stop my card?

they said UNFORTUNATELY NO WE HAVE TO ASK THEM: fine!! I went through them ASAP! Then moment they were done I asked them now please stop the bloody card!

NOW THEY TELL ME UM IN ORDER FOR US TO STOP YOUR CARD WE WILL REQUIRE APPLE/ITUNES TO PHONE US AND INFORM US THAT THESE TRANSACTIONS ARE INDEED UNAUTHORIZED!


UM HELLO??? I'm telling u that! Anyways those ppl told me to wait, came back said: ok if u declare your card STOLEN WE CAN PUT A STOP ON IT!

But it wasn't stolen!! This game was just phantom-billing me ! But I got manipulated into saying it was stolen! They stopped the card gave me a new one, NEVER PUT IT BACK ON ITUNES!


THEY DID REVERSE MY OH $3100 of fraud but still...I'm mad!


AS FOR ITUNES? THEY APPARENTLY DON'T FIND IT ODD THAT "a customer" would WANT TO SPEND LIKE AROUND $3000-4000 online in like UNDER 12 HOURS!!


What ever could someone want?? TO DATE WE ARE AT OVER $20, 000 in FRAUD!! and the latest was like $1600 on FRIDAY!! MY FIRST PROBLEM WAS IN LATE JANUARY 2011!! It's now JUNE! hhhh this is RIDICULOUS! ANYONE BEAT THIS FRAUD FROM TEAMLAVA??


AS FAR AS ITUNES GOES? IF U BUG THEM ENOUGH THEY WILL REFUND YOUR FIRST DISPUTE OF ANY AMOUNT (as far as I'm aware $1763.82 got refunded) BUT AFTER THAT? DONT DO BUSINESS WITH THEM! or get a new iTunes account!! Apparently it's one refund per customer! So make a new account and PRETEND TO BE SOME NEW CUSTOMER! It's your only way to protect yourself when shopping on iTunes!!

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