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Baljit Claire
July 21, 2011
Luggage
I was flighting from stansted to fuerteventura with a hand luggage weighing the amount allow (10kg), everything was fine from stansted to fuerteventura, on my return the luggage checking staff said my hand luggage suitcase was to big and I will have to pay 40 euro to get it checked in, my FR number is 8183, date returning 17/07/2011, Sequence number 120, Reference number IC24YM, Handling company LESMA, after I paid the 40 euro, I was asked to go on the plane with my hand luggage and to put my suitcase on the plane, this is very unprofessional, been asked to pay 40 euro by staff saying its too big to go into the plane and then asked to take it on the plane as hand luggage, if I don't get my money back I will write to watch stop about this, I took less items on my holiday so I wouldn't have this problem and didn't purchase anything because of the weight, I still got charge even when the weight of my luggage was 10kg, after getting charge 40 euro I still had to take it on the plane...
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