I'm not an American Express cards holder, recently a fews of my friends and I went to Nice, France and we brought a lot of branded bags like LV, Channel, Prada, Gucci. When we returned home that day we need to claim back our tax refund at the airport in Nice, France. The very unhappy things happened was that the officer SHORT PAID us for few hundreds of Euro almost a thousand. We argued with her and she said that was the amount but when we asked her for our receipt she refused to give us. And I saw her putting some of the tax refund forms aside, when I questioned her why she puts some aside and she said "Ah so sorry some I have miss out" but the amount we received still short paid. We're really appreciate if your company can investigate this case for us as I believe that this lady is cheating us or maybe those short pay she will claim it later for herself as she keeps on delaying us and we need to rush for our flight. The case happened on 10 Jun 2011 and the time is around 2pm. Please let us know the results of your investigation on this lady. This is really unfair to us and the attached photo is the lady who short paid us the tax refund. Thanks you.