Dear Sir, Myself Nafisa Bai was flying from Mumbai to Kuwait on 24 Aug 2010. I was issued valid boarding Pass after verification of my luggage. Usually Kuwait Airways allows 40KG as free allowence of luggage but today they insist on 30KG which we had accepted. But even after getting boarding pass, I was not allowed to board on flight saying that I can not take luggage with my hand. My boarding pass number is ETKT2291627002065-2 Seat no- 27C.
Regards

Nafisa Bai

Pune, India

Email ID - [email protected]

ATTN, DATE:- 08-27-10
SIR/MADAM
I like to thank to you and supervisor LARRY MC MILLAN Who is working for Kuwait
Airline. There was big problem for all passengers. As you know aug13. I know at list 20
Family there in my city, which is Chittagong Bangladesh. We are in line 6:30 to 9:30 to see the counter person to get boding pass. When we reach to the counter I had show them online ticket.
There was not mention my son infant your computer. But I had ticket number .the counter tell us wait
For supervisor, which is take me another 2:30 to see the supervisor. Baby was crying. but one person take responsibility his name LARRY, Who make happy almost every some customers. Larry did the excellence job in my knowledge. Another problem came aug 22. Which flight time is on. but
Inside the flight all passenger waiting to take off. But it was delay another five hours. We saw the tv
Show us flight on time which is 9:oo pm. Then it was delay here, and my waive and infant son they are
Missing Chittagong flight. Finally they provide to Dhaka. When they reach Dhaka there was no bus.
which is take another 5 hour to get bus. Then the bus lives Dhaka to Chittagong. Half the way gone
the bus get fired. Then another replacement bus came take another 3 hour. Finely they reach home.
Thank god. Know I loss lot money for your circumstances. Would you give me some advice .shall I fly
Kuwait air any more. If can recovery something good I will be take another chance to fly Kuwait air. Otherwise I will send to all happening in news paper, internet, and all media .
Your sincer
Mohammad alam
Phone 914-715-5424
Ticket no :-2297906197150, TANGINA YESMIN
ANOTHER TICKET:-2297906197151, ALAM ZAWRAT, INFANT
E-mil add:- [email protected]

Kuwait Airways lost my luggage on flight from USA to India. Inspite of filing proper forms at the destination, they refused to compensate me. After 3 months of communication with their representative in New York, they found the bag and returned the bag to my home (starting location), bag and items all damaged.

Unless you are ready to hire an attorney, better spend little more money and travel by other airlines.

To whom it may concern,

I have been advised to put in writing events surrounding the loss of my luggage on 25 December 2008.

Event timetable as follows:-

Departed Bangkok International airport 24/12/08 – baggage tag BA 228668 by British Airways
no baggage on arrival at Tehran (final destination) – 25/12/08
reported lost luggage office at Imam Khomeini Airport – 25/12/08
File reference IKAKU10531/25DEC08/0925GMT
Received a telex from Kuwait Airlines 25/01/09 to collect the missing luggage from Kuwait airport – immigration refused me entry to luggage holding area as I did not have a valid visa for Kuwait
4th February 2009 -Contacted airlines representative in Sydney and I have been told they have found my luggage in Kuwait
Kuwait Representative maintains they haven’t received any response from Kuwait airport – Still waiting for my luggage since 25 December 2008.

Your earliest response would be greatly appreciated as I have some important documents in my suitcase. Please feel free to contact me at any time on 00 61 433 338 676.

Kind regards,

Zahra Karami

I have sent four baggages from Trivandrum(India) to Amsterdam 30th of August. Still i didnt receive them and there is no response from the local handling agent. The airway bill number is 229 44235564.