|
froggedyann
November 26, 2009
defective motherboard
I purchased an HP 2133 mini notebook last year around October. Opted to pay for it in installment finishing around September of this year. While using the said unit last Thursday night (Nov. 19), it completely shut down. Tried to restart it to no avail. The following day, I showed it to two technicians and without opening it, just learning of the type of laptop and model, both concluded that it was the motherboard. They said they have had several complaints about the HP 2133. My husband brought the unit to the HP service center and they gave us a quotation of P41, 000 (about $892) to repair it...are they crazy???? i bought the original unit for only half the price and they want me to pay that amount to have it fixed???? My husband said that we won't have it fixed anymore but they wanted us to pay P1, 200 ($26) for the diagnosis...WHAT?????!!! they gave us the option to leave the useless computer with them and just taking the hard disk so i can retrieve my data...I AM SOOOOO DISAPPOINTED WITH HP...
|