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snmoody
April 21, 2011
In General
I have been attending this school for 2 years part-time. I have never had problems with this school until the last 6 months. The teachers and staff change constantly. Some of them are severly incompetent. I have filed complaints, and received no feedback or seen any change. The corporate office makes no effort to notify their students of policy changes in a timely manner. The most recent, and infuriating example of this thoughtlessness has to do with my financial aide. I filed a loan stipend request out last Tuesday. I was told as long as the request is submitted by 3:00 Tuesday afternoons, that it would be processed and available by that Friday. That Friday came, and there was no money. I called my school's financial aide coordinator, and proceeded to inform me that the policy had changed, and that requests had to be turned in before noon. I was furious, but she assured me that it would be available to me the following week. I called today to make sure it was processed, and she me it was, but that the corporate office had just emailed her today to inform her that money would not be available until Monday. Are you kidding me?! Some students, like myself, have fallen on hard times, and need that money to help pay bills!
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