Bank Islam (BIMB) Shah Alam

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Category: Business & Finances

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Malaysia

bankislam.com.my

Bank Islam (BIMB) Shah Alam Reviews

adiosamigos August 3, 2010
Poor manner of BIMB CSR staff
I'm really unsatisfied with the service provided by CSRO of Bank Islam (BIMB) at Shah Alam (PKPS Building) branch.

On 2/08/2010 (Monday) at 10am-12pm.I went to BIMB Shah Alam PKPS Building’s for applying a new smart card.
The person in charge who is a male without a name tag at counter number 5 on that day was very rude and arrogant. He really have a straight face and unfriendly manner when dealing with the customers. He also failed to greet customer in a good manner. I do believed that he is stupid and undedicated staff compare with both side counter of another agents. Never give a proper guidance and totally not professional at all. It’s really humiliated thing to have staff like this with a bank with name of ISLAM.

My complain can be proved when dealing with another BIMB agent at Bangi, Selangor who are really easy going person to deal with, within 5 minute all of the problem solve.TQ for the termination at all. So, its clarify that this agent at BIMB Shah Alam have a problematic with his behavior, interpersonal skills and manner of doing job.

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