Took my Greyhound there because I suspected ringworm. My usual vet didn't have any appts available that day which is why I ended up there. Let me just say the receptionists are super friendly and helpful. When we were taken into the exam room, my husband and I first noticed the room was not clean like we are used to from our typical vet. To be honest, I was disgusted. The nurse had a major attitude problem which I most certainly did not appreciate. I spoke with several other vets that day (because I called many trying to find a location with an available appt for that day) and they all told me what type of testing would be done on our dog to test for ringworm however, Banfield did not do those tests at all. They did two other tests which were quite pricey and one of which took two weeks for results. Nearly three weeks later, after still not having test results from them, I called and they told me they didn't know anything but more than likely it was ringworm. What a joke! I wasted my time and when they took my dog for the tests, I could hear her yelping and whining in the back. They told us she would be back in ten minutes, then they left my husband and I sitting for thirty minutes! When the nurse came back she took us up front and had us pay before giving us back our dog! Also, on the phone they told me they accepted care credit however, when I tried to use it, the receptionist said there was a $250.00 minimum. This place is dirty and the nurse and doctor who took care of us or rather didn't take care of us were no help and not friendly. I wouldn't take me dog back there if it were the last vet on earth! Also, they said they were Greyhound knowledgable but in fact... They are not!